I got an email from GearBest saying they needed a photo copy of my ID and Credit Card. Is this necessary or some type of scam?

asked by Jordan G. on 6/29/16

1 Answer
Thumbnail of user lilyl19

Dear Jordan,

Thank you for your kind inquiry here.

To protect everyone against a small number of fraudsters and ensure the transaction security for both sides,
We have to apply these payments ID verification checks randomly to confirm whether the payment was authorized by the payment account holder or not.

Learn more about it from http://www.gearbest.com/about/verify-payment.html

Please rest assured that we are a registered company that has been around for several years verified by PayPal, Norton, Trustwave, DMCA etc.

You can check the certificates at the bottom of our site.

If there is any question or problem, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html

Thank you for your understandind and kind support.

Best Regards,
Gearbest.com

Helpful  (0)

Add your answer

Ask a question

Get answers from the Gearbest staff and other customers.

Have a question about
Gearbest?
Post Review