asked by
on 9/26/16Dear Ronald,
Thanks for your feedback here.
We regret that things do not work well with you.
Please review our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html
If any issue, we kindly advise you contact us at this site: http://www.gearbest.com/about/contact-us.html
We are always here for your help.
Please rest assured we will offer a resolution to you in the gearbeat account.
Thanks for your cooperation and kind support.
Best Regards,
Gearbest.com