I've heard a few horror stories about items not arriving on time or not at all and it becoming a big nightmare. Before I continue with my purchase I would like to know how reliable your shipping is. I was told that the products were in the us warehouse and would arrive in 3-5days so please get back to me as soon as possible mcgath2@gmail.com

asked by Earl M. on 6/29/16

1 Answer
Thumbnail of user lilyl19

Dear Earl,

Thank you for your kind inquiry about shipping.

Please kindly note the exact shipping time depends on the shipping method you choose.

Besides, the precise shipping time can also be affected by factors such as:
Remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.

Please kindly check it here to get more information of shipping: http://www.gearbest.com/about/shipping-methods.html

For any delivery issue, please kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html

If there is any question or problem, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html

Thank you for your understandind and kind support.

Best Regards,
Gearbest.com

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