Is it true if your order arrives DOA or internally damaged the buyer has to pay for postage back to China? In most cases this would be a stupid cost...

Question

Gearbest Questions & Answers

asked by Rich L. on 7/8/16

1 Answer

Get answers from the Gearbest staff and other customers.

Lily L. [Gearbest Rep] · Answer 1 · 2016-07-12T01:28Z

Lily L. [Gearbest Rep]

on 7/12/16

Dear Rich,

Thank you for your inquiry.

For more detailed information of our warranty and return policy, please kindly check it here: http://www.gearbest.com/about/warranty-and-return.html

Here is our FAQ: http://www.gearbest.com/about/faq.html
If there is any aftersale problem, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html

We are always here for your assistance.
Thank you for your understanding and kind support.

Best Regards,
Gearbest.com

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