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is the payment verification obligatory?

asked by Salvatore F. on 12/6/16

1 Answer
Thumbnail of user lilyl19

Dear Salvatore,

Thank you for your feedback.
We are sorry to hear you have issues about the payment.

Please kindly check our payment verification here: http://www.gearbest.com/about/verify-payment.html
To protect everyone against a small number of fraudsters, we have to apply these payments ID verification checks randomly.

If any inquiry or issue, please contact us at this site at any time: http://www.gearbest.com/about/contact-us.html.
Thank you for your kind support.
Gearbest.com

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