asked by
on 1/8/16Dear Cindy, could you please refer to link: http://www.gearbest.com/about/contact-us.html?
You can submit a ticket via your email or you can star with a live chat there. We do lack of staff for the livechat. So we suggest you to submit a ticket. Our colleague will reply you in 24 hours. Thank you! Gearbest.com