Dear j p,

Thank you for your kind inquiry about shipping.

Please kindly note the precise shipping time can also be affected by factors such as:
Remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.

Please kindly check it here to get more information of shipping: http://www.gearbest.com/about/shipping-methods.html

Could you please kindly provide the order number that you have problems with or any tickets you submitted?
Once we receive the detailed information, we will send a support ticket to well follow up this issue.

If there is any question or problem, please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html

Thank you for your understandind and kind cooperation

Best Regards,
Gearbest.com