asked by
on 7/19/16Dear Janet,
Thank you for your inquiry here.
Please kindly note the order number is appreciated here.
Once we get the information, we will provide the app for you.
Kindly refer to our warranty policy here: http://www.gearbest.com/about/warranty-and-return.html
Please feel free to contact us at this site: http://www.gearbest.com/about/contact-us.html
Thank you for your cooperation.
Best Regards,
Gearbest.com