asked by
on 2/5/17Dear Remigijus,
Thank you for your message.
We offer all our customers solutions based on our policies. If you have an issue and would like a refund, please first refer to our returns and warranty page here: http://www.gearbest.com/about/warranty-and-return.html.
If there is any issue or inquiry, please feel free to contact us here: http://www.gearbest.com/about/contact-us.html
We are available to contact 24 hours a day.
Many thanks
Gearbest.com