Gearbest FAQ | Sitejabber

Question:

Hi my name is irfan i want to purchase xiaomi phone from xiaomi i just want to know when will i received by courier after my purchased. what about payment. as i live in india so can i pay online in indian rupees Hi my name is irfan i want to purchase xiaomi phone from xiaomi i just want to know when will i received by courier after my purchased. what about payment. as i live in india so can i pay online in indian rupees

Answer:

Many negative reviews on gearbest i placed order but its not shipped till they not responding my tickets too... think twice before place feel free to say hello@8122223399 i m also from india

By chandru r. over a year old

Question:

Why can't i make contact with gear best after sale? they keep c; losong tickets and now won't verify code even though it, s correct. con not update any tickets.no live chat after sale.no e mail address available. Why can't i make contact with gear best after sale? they keep c; losong tickets and now won't verify code even though it, s correct. con not update any tickets.no live chat after sale.no e mail address available.

Answer:

Be patient, they're a bit slow...

By George P. over a year old

Question:

I think it is time for everyone one on this site that has been screwed by gearbest to file a class action lawsuit! i ordered from their "american warehouse" thinking i was safe since the product was already here. i got fcked again! that was two weeks ago! i really think that the best way for all of us to get compensation back from them for everything we have had to go through would be to open a class action lawsuit! this has to stop! so, how many of you are with me on this? let me know in the comments to this question! if you are a lawyer or are married to one, see if you would like to take on gearbest for over 1 billion dollars let us all know. if not once we have enough people there isn't a lawyer in the country that won't take this case! let's get back what gearbest has taken from us, people! let us stand up for our rights! are you with me? pass this message along to all of the websites that you place your gearbest reviews on to get more people to join the crusade again gearbest accessing the american people anymore! are you with me!? after we get a thousand or so people to join i will post an email address and then a website to get this really rolling! are you with me?!? I think it is time for everyone one on this site that has been screwed by gearbest to file a class action lawsuit! i ordered from their "american warehouse" thinking i was safe since the product was already here. i got fcked again! that was two weeks ago! i really think that the best way for all of us to get compensation back from them for everything we have had to go through would be to open a class action lawsuit! this has to stop! so, how many of you are with me on this? let me know in the comments to this question! if you are a lawyer or are married to one, see if you would like to take on gearbest for over 1 billion dollars let us all know. if not once we have enough people there isn't a lawyer in the country that won't take this case! let's get back what gearbest has taken from us, people! let us stand up for our rights! are you with me? pass this message along to all of the websites that you place your gearbest reviews on to get more people to join the crusade again gearbest accessing the american people anymore! are you with me!? after we get a thousand or so people to join i will post an email address and then a website to get this really rolling! are you with me?!?

Answer:

Do they have a USA return address?

By Tim C. over a year old

Question:

Wanted to know that is it safe as an indian to purchase from gearbest.com Wanted to know that is it safe as an indian to purchase from gearbest.com

Answer:

Hi dude, the best thing I can say to you is use Pay Pal. All of these websites have had issues at some time or another. The best way to protect yourself though is by buying with Pay Pal.

By Kevin C. over a year old

Question:

How i can follow my packed? How i can follow my packed?

Answer:

When the order is shipped, you will normally receive an email with a tracking number, but first then.

By Alexandre F. over a year old

Question:

Camt get in touch with customer service Camt get in touch with customer service

Answer:

If you used paypal contact them and try to sort it out, there is no customer service from gearbest

By ashley h. over a year old

Question:

My order no: ww1511040105474781 when i recived product and give me tracking number. My order no: ww1511040105474781 when i recived product and give me tracking number.

Answer:

Tracking number comes first after the order been shipped. Depending on what you ordered and how many items, it can take a couple of day until you receive the shipment advice.

By Alexandre F. over a year old

Question:

My order number: ww1511040105474781 when i recived product and give me tracking number. My order number: ww1511040105474781 when i recived product and give me tracking number.

Answer:

Tracking number comes first after the order been shipped. Depending on what you ordered and how many items, it can take a couple of day until you receive the shipment advice.

By Alexandre F. over a year old

Question:

I have placed an order they have taken payment but not sent my order? I have placed an order they have taken payment but not sent my order?

Answer:

I have over 100 orders and everthing fine, no problem with Gearbest, sometime problems with the Spanish Post... Gearbest is a great store, realy, nice price.

By Danyelo D. over a year old

Question:

Yes can you please tell me when you are actually going to ship the doogee xpro 5 that should have started shipping weeks ago! Yes can you please tell me when you are actually going to ship the doogee xpro 5 that should have started shipping weeks ago!

Answer:

I ask the same thing

By Samir B. over a year old

Gearbest Questions & Answers

Wanted to know that is it safe as an indian to purchase from gearbest.com Wanted to know that is it safe as an indian to purchase from gearbest.com

How i can follow my packed? How i can follow my packed?

Camt get in touch with customer service Camt get in touch with customer service

My order no: ww1511040105474781 when i recived product and give me tracking number. My order no: ww1511040105474781 when i recived product and give me tracking number.

My order number: ww1511040105474781 when i recived product and give me tracking number. My order number: ww1511040105474781 when i recived product and give me tracking number.

I have placed an order they have taken payment but not sent my order? I have placed an order they have taken payment but not sent my order?

Yes can you please tell me when you are actually going to ship the doogee xpro 5 that should have started shipping weeks ago! Yes can you please tell me when you are actually going to ship the doogee xpro 5 that should have started shipping weeks ago!

Can’t see your question? Ask to get answers from the Gearbest staff and other customers.