Gearbest Questions & Answers

Question 1

Question:

Hi this is my order nr your order number is ww1509101957185734 and we have shipped your order out today. the tracking nr you supplied is invalid. how can i track my order? thank you Hi this is my order nr your order number is ww1509101957185734 and we have shipped your order out today. the tracking nr you supplied is invalid. how can i track my order? thank you

Answer · 2015-10-14T10:04Z

Answer:

Be very cautious because the info they pull from their tracking numbers will be just as honest as the tracking number they gave you in the first place. And your order still will not show up!:-( Sorry

By Kevin O. over a year old

Question 2

Question:

Hello. what expedited shipping means? thank you. Hello. what expedited shipping means? thank you.

Answer · 2019-07-25T05:44Z

That the seller has accepted my payment and proceeds to make the shipment

Question 3

Question:

I am trying to get a refund for a item i have had for about 4 days and no reply at all I am trying to get a refund for a item i have had for about 4 days and no reply at all

Answer · 2015-10-21T10:08Z

Answer:

Yes I have the same issue please help

By Wairehu H. over a year old

Question 4

Question:

Hi - can you please give me a tracking update on my order wwp1508290318119937 many thanks anthony Hi - can you please give me a tracking update on my order wwp1508290318119937 many thanks anthony

Answer · 2015-09-24T12:15Z

Sorry don't know. I always use paypal and never have any problems and you can ask paypal for refund up to 180 day if you have any problems...

Question 5

Question:

Before placing my first order with gearbest, i checked online reviews. there were so many terrible reviews that i am very hesitant to place my order. can you somehow reassure me that this is a reputable company and i will receive my order?

Answer · 2015-10-16T01:21Z

DONT ORDER FROM THEM, i ordered on the 7th october and nothing and no order number sent so cannot track or email stay well away

Question 6

Question:

Would like to know about the quality of merchandise, shipping speed, ( iv ordered thing threw am,,, zn from china and recieved them in 5 days. so i guess it's a three part question. 1) quality 2) speed # how they handle ppl and returns? thanks for any help :) Would like to know about the quality of merchandise, shipping speed, ( iv ordered thing threw am,,, zn from china and recieved them in 5 days. so i guess it's a three part question. 1) quality 2) speed # how they handle ppl and returns? thanks for any help :)

Answer · 2015-07-30T11:49Z

Quality is good, i had never got anny poor quality from them. I live in te netherlands and the delivery time is aprox 2 weeks good enough. Not to need to return any items... yet

Question 7

Question:

Waiting for order tracking no. doesn't work please explain Waiting for order tracking no. doesn't work please explain

Answer · 2015-06-03T11:58Z

For view tracking number try enter to you account on GearBest then "My orders" and clik on the "Order No." In opened page tracking number will be before the name of the post system that you have chosen. For example: 69252466168314 RUSSIA POST: Apr 28,2015 17:41:52 PM PST Download Invoice

Question 8

Question:

4206393592748927004800150300395778... i want to track my purchase< email me a tracking company that has my order> 4206393592748927004800150300395778... i want to track my purchase< email me a tracking company that has my order>

Answer · 2015-05-27T01:46Z

They will give you a bogus tracking number like what they did to me and wait for 50 days for nothing.

Question 9

Question:

Hello... who do i talk to if am enquiring about order status Hello... who do i talk to if am enquiring about order status

Answer · 2019-08-29T05:45Z

Check your profile@ GB site there should be all information related to all your orders, payments, shipping etc

Gearbest Questions & Answers

Hello. what expedited shipping means? thank you. Hello. what expedited shipping means? thank you.

I am trying to get a refund for a item i have had for about 4 days and no reply at all I am trying to get a refund for a item i have had for about 4 days and no reply at all

Hi - can you please give me a tracking update on my order wwp1508290318119937 many thanks anthony Hi - can you please give me a tracking update on my order wwp1508290318119937 many thanks anthony

Before placing my first order with gearbest, i checked online reviews. there were so many terrible reviews that i am very hesitant to place my order. can you somehow reassure me that this is a reputable company and i will receive my order?

Waiting for order tracking no. doesn't work please explain Waiting for order tracking no. doesn't work please explain

4206393592748927004800150300395778... i want to track my purchase< email me a tracking company that has my order> 4206393592748927004800150300395778... i want to track my purchase< email me a tracking company that has my order>

Hello... who do i talk to if am enquiring about order status Hello... who do i talk to if am enquiring about order status

Do you have a t-mobile flipphone available.? reply to judecor@hebworld.com thank you for a prompt response. judith braunstein aurora,colorado

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