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GETPOOLPARTS.com Questions & Answers

7 reviews
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Here’s what consumers have asked with answers from GETPOOLPARTS.com staff and previous consumers.

4 questions answered
25% answered in 1 day
Question:

The wall inlet kit i ordered is missing the ball/face plate kit with the nozzles.

Answer:

Good morning, please email us the details and we will be happy to rectify this for you... poolhelp@getpoolparts.com

By PoolHelp P., Website
Question:

I want call the company

Answer:

Hello, please email us directly Pablo... https://www.getpoolparts.com/contactus

By PoolHelp P., Website
Question:

I just sent email re: a return asking about the very high fees involved. its pretty bad when you pay approx. $100 and would only get back maybe $70

Answer:

Hi Lorraine. We replied to your email and let you know you would be refunded for the item in full :)

By PoolHelp P., Website
Question:

Yes. i purchased hayward s200 filter tank o-ring part# sx200zt. it's too big or is stretched out. my order # is 117023

Answer:

Hi Scott, we addressed this for you via email :)

By PoolHelp P., Website

Can’t see your question? Ask to get answers from the GETPOOLPARTS.com staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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