Just beware of the sales rep Marta Garcia Murtha. Bad news.

It is a legitimate site, so if the terms and conditions are acceptable to you (shipping, returns, etc), it should be safe to order from them

Yes, I ordered several items from Gilt, and it was safe.

I purchased a fine jewelry item. It had a defect and did not include any of the documentation that should have come with this item if it had been a new, first-quality item. I sent photos of the defect and multiple requests for a replacement or refund and was continually denied. Only after contacting Consumer Affairs of NYC did they finally agree to a return. I have a credit that I have to use; after that I will never again be purchasing from this company.

From my own personal experience, it has been safe... I have ordered from GILT@ least a few times, but they were all for clothing that I never had to return... I did use the live chat to consult with a representative over inquiry about a top I bought + was answered in a timely manner... Within the same chat, I brought forth an error in the description of an item to the rep who immediately had it corrected...

For some reason, I feel iffy about ordering anything other than clothing... But, that is just my opinion...

Do not buy anything you may want to return if you are dissatisfied for ANY reason. Truly.

Yes absolutely. I do a lot of my online shopping for clothing and shoes from them. Have not had any issues with quality and my items come in very quickly... within a few days! The only issue I ever experienced was with an expensive watch and their unwillingness to bend their return policy to satisfy me as a Customer. As a result I won't be buying expensive watches from them in the future. But everything else has been great and i highly recommend them.

I bought towels that were defective. The defects came out outside their refund policy. They act interested then say too bad. By coincindance, my friend's sister also bought the the same towels and the same defect showed up. I will not ever buy from them again.

Just be sure the check the return policy, in most cases they only issue store credit, no refund.