GLS Questions & Answers

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Here’s what consumers have asked with answers from GLS staff and previous consumers.

2 questions answered
100% answered in 1 day
Question:

How easy is it to get a hold of customer service at gls your high class parcel?

Answer:

Minimum 20 minute wait time via online or by phone. Longest time I waited was 3 hours and still no one picked up

By Jasmine S.
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Question:

Answer:

GLS is the worst logistics company I have dealt with in my 47 years life

By dinis O.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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