Here’s what consumers have asked with answers from GoToGate staff and previous consumers.
Yes they are scammers operating from unknown destination No phone number and no e-mail correspondence Criminals that stole my $1800 with no apology
They grabbed the credit card from passengers, of course, they will take as much money as possible from your bank account. The break the policy from the US department of transportation, but they don't care, they want your money. The best thing is not to purchase ticket from their website. Stay away! https://www.going.com/guides/refund-for-fare-drop