Growace Questions & Answers

Here’s what consumers have asked with answers from Growace staff and previous consumers.

4 questions answered

50% answered in 1 day

Question:

How easy is it to get a hold of customer service at growace? How easy is it to get a hold of customer service at growace?

Answer:

Our business hours are Monday- Thursday 8:30 AM - 5:00 PM Fridays 8:30 AM - 4:00 PM. All emails are responded to within 24 to 48 business hours.

By Customer S., over a year old

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Question:

What made you choose growace over similar businesses? What made you choose growace over similar businesses?

Answer:

Ok so it appears Grow Ace upset a couple whiners. I am a grower and I order from them successfully. If you have ordered 1 time and had a bad experience, stop being ignorant. They have huge selections at reasonable rates. Not a terrible company and reliable. I am not a rep or influencer or any of that crap. I am just a grower and it's a good site for supplies.

By Just S. over a year old

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Question:

Is growace a scam or a legit company? Is growace a scam or a legit company?

Answer:

Hello, GrowAce is the world leader in the indoor horticultural equipment business. With over 11 years in business and over 1 million orders delivered to happy customers, we're the most trusted name in the industry

By Customer S., over a year old

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Question:

Yes i will be setting up outside and in the winter at night it gets to be high 20's to 30's inwinter months. would the leds not work because of heat Yes i will be setting up outside and in the winter at night it gets to be high 20's to 30's inwinter months. would the leds not work because of heat

Answer:

Hello, For the best results, we would advise not storing the LED outside during the coldest months. However, if it is secure enough you should not run into any issues with the factory of the weather

By Customer S., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Growace Questions & Answers

How easy is it to get a hold of customer service at growace? How easy is it to get a hold of customer service at growace?

What made you choose growace over similar businesses? What made you choose growace over similar businesses?

Is growace a scam or a legit company? Is growace a scam or a legit company?

Yes i will be setting up outside and in the winter at night it gets to be high 20's to 30's inwinter months. would the leds not work because of heat Yes i will be setting up outside and in the winter at night it gets to be high 20's to 30's inwinter months. would the leds not work because of heat

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