Hebeos Questions & Answers

5,007 reviews

Ask a question

Here’s what consumers have asked with answers from Hebeos staff and previous consumers.

150 questions answered

12% answered in 1 day

Question:

If i order a dress and needs no alteration, will it still take about two weeks or so? If i order a dress and needs no alteration, will it still take about two weeks or so?

Answer:

Hi Verger, It still takes about two weeks. Because our dresses are made to order. HEBEOS Support Team.

By HEBEOS S., over a year old

Question:

Do they look like the actual pictures ? Do they look like the actual pictures ?

Answer:

No neck line was much higher than the picture showed - the dress I ordered was actually chocking me and it was suppose to be just below my collar bones

By Carolym M. over a year old

Question:

Where is hebeos located?

Answer:

From What I can find they are located in South Africa.

By Stacey M. over a year old

Question:

Were are you located at Were are you located at

Answer:

From what I can find they are located in South Africa.

By Stacey M. over a year old

Question:

Why are the wedding dresses so cheap? is it because of the quality? and how long does it normally take to ship? Why are the wedding dresses so cheap? is it because of the quality? and how long does it normally take to ship?

Answer:

Currently, we operate as a solely online business, which allows us to tailor to order and to offer you a very wide range of garments at our lowest prices. And you can see our delivery guide on this page. https://www.hebeos.com/delivery-guide.html

By HEBEOS S., over a year old

Question:

Hello, i ordered my dress the start of march. it is now april and it was due to arrive 5 days ago. when will it come?

Question:

Hi, i've been reading the bad reviews a lot and that's what is confusing me. do you guys have customer service people can call and communicate

Question:

Hi, i never received an order number but have a receipt number

Question:

Hi, my prom is april 1st, i ordered february 4th, will my dress come in time?

Question:

Are your sizes accurate or does it run small or larger?

1...121314151617...31

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Hebeos Questions & Answers

If i order a dress and needs no alteration, will it still take about two weeks or so? If i order a dress and needs no alteration, will it still take about two weeks or so?

Do they look like the actual pictures ? Do they look like the actual pictures ?

Where is hebeos located? Where is hebeos located?

Were are you located at Were are you located at

Why are the wedding dresses so cheap? is it because of the quality? and how long does it normally take to ship? Why are the wedding dresses so cheap? is it because of the quality? and how long does it normally take to ship?

Hello, i ordered my dress the start of march. it is now april and it was due to arrive 5 days ago. when will it come?

Hi, i've been reading the bad reviews a lot and that's what is confusing me. do you guys have customer service people can call and communicate

Hi, i never received an order number but have a receipt number

Hi, my prom is april 1st, i ordered february 4th, will my dress come in time?

Are your sizes accurate or does it run small or larger?

Can’t see your question? Ask to get answers from the Hebeos staff and other customers.

Where is hebeos located?