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Hebeos Questions & Answers

5,007 reviews
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Here’s what consumers have asked with answers from Hebeos staff and previous consumers.

150 questions answered
12% answered in 1 day
Question:

How easy have you found it to return a dress for a refund.

Question:

Hello i am trying to track my order and it states i have not ordered anything from you. i received confirmation email that my order was placed i paid.

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I was wondering i have a prom june 10th, and if i was to order a custom order with my measurements will it come in time?

Question:

Hello. is it possible to order swatch for the dress https://www.hebeos.co.uk/sheath-column-ruched-v-neck-sleeveless-sweep-brush-train-dresses-oe16033

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I ordered my dress on 3/15/22. but the receipt says 3/16/22. the dance is on 4/6/22. should i receive my order on time?

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I ordered a dress and the website doesnt show i have any order. what do i do? no number to contact

Question:

Hi i was wondering when my order will be shipped and delivered. my order number is: order no. 99t83849p6081894j

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Question:

Hi, ordered a dress and an error occurred in the process of paying. tracking said they used my credit card and would refund my money. why charge me?

Can’t see your question? Ask to get answers from the Hebeos staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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