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    HiBid

HiBid

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Overview

HiBid has a rating of 3.8 stars from 2,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process, and watch list. HiBid ranks 2nd among Auction sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 69.2%
Positive
907
Neutral
167
Negative
236
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3,077 reviews

164
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How would you rate HiBid?
Top Positive Review

“Mapleton MN Auction - AM Online Auction LLC”

Barb p.
11/6/24

Absolutely the easiest pickup of items ever! Organized and very friendly sellers. Believe me, I have been buying /selling a LONG time and these folks were a pleasure to deal with. Excellent all around.

Date of experience: 10/27/24
See positive reviews
Top Critical Review

“Total Ripoff!”

Robert A.
12/8/24

I won 4 items on HiBids and forwarded $450 via Venmo. I have gotten a complete runaround for 6 weeks now. Buyers beware! Still no product after over 20 emails back and forth. This company does not stand behind the buyers and has no recourse with their auctioneers. Don't Bid!

Date of experience: 10/3/24
See critical reviews

Reviews (2,404)

Rating

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Reviews that mention popular keywords

bidding process (59) auction houses (141) max bid (37) auction company (52) time bidding (32) credit card (46) customer service (46)
Thumbnail of user jodyv119
Canada
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Great auction experience!
Really enjoy the ease of use. Timing for lots is set up well, and it's nice to know how bidding increments are handled with time allowed for upping your bid if you have been outbid! Clear shipping practices.
Would always appreciate more photos, including the backs of items, but know this isn't often done.

Reason I chose this business:

I used to go to auctions in-person, but found that was very limiting and when I came across HIBID by chance it made so much sense. Of course, the high cost of shipping is sometimes detrimental, so I have to bid accordingly.

Date of experience: October 23, 2024

Thumbnail of user johnv2018
John - H. – HiBid Rep

Thank you for the 5-star review, Jody! We're glad you enjoyed the convenience and clarity of our platform. We’ll definitely pass on your feedback about providing more item photos but feel free to contact the auctioneer directly. Happy bidding!

Thumbnail of user nortont5
Georgia
1 review
1 helpful vote
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October 2nd, 2024
Verified purchase

Difficult to use. Not enough filters for searches. Need to tighten up quality rulers of sellers on watches. If watch has been modified with non manufactures parts it must be disclosed. The argument about Lexus car tires is bull.

Reason I chose this business:

Trying it out.

Date of experience: September 22, 2024

Thumbnail of user barbp311
Minnesota
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Absolutely the easiest pickup of items ever! Organized and very friendly sellers. Believe me, I have been buying /selling a LONG time and these folks were a pleasure to deal with. Excellent all around.

Reason I chose this business:

I am always checking for auctions near me.

Date of experience: October 27, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thank you so much for the wonderful review! We’re thrilled to hear that your pickup experience was smooth and that the sellers were friendly and well-organized. It’s always great to know that our platform connects buyers like you with quality auction experiences.

We appreciate having you as part of the HiBid community and look forward to helping you find more nearby auctions. If there’s anything we can do to enhance your experience, please don’t hesitate to reach out.

Thumbnail of user roberta6572
California
1 review
2 helpful votes
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December 8th, 2024

I won 4 items on HiBids and forwarded $450 via Venmo. I have gotten a complete runaround for 6 weeks now. Buyers beware! Still no product after over 20 emails back and forth. This company does not stand behind the buyers and has no recourse with their auctioneers. Don't Bid!

Tip for consumers:
This site is not legitimate

Products used:
HiBids is a total ripoff. Have not received items from auction and have lost $450 in process.

Service
Value
Shipping
Returns
Quality

Date of experience: October 3, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thank you for sharing your experience, and we’re truly sorry to hear about the issues you’ve encountered. We understand how frustrating this must be, and we want to help resolve it as quickly as possible.

We’ve sent you a private message requesting more details so we can look into this further and address your concerns. Your feedback is important to us, and we’ll do everything we can to assist you.

Please check your messages, and we’ll work together to find a solution.

Thumbnail of user chrish4136
Washington
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Periodically (about 40%), going to "Live Bid" experience network disconnect, or less often, unable to access live bid, at all, requiring bidding using the catalog itself and watching closely the 60 sec. Refresh.
This occurs when using an Android phone. Typically not as bad when using a PC.

Reason I chose this business:

New to this, have not yet explored other options.

Date of experience: September 16, 2024

Thumbnail of user kevinm5103
California
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

After likely deleting my notice regarding items I won, I became worried that something had gone wrong. Upon calling and speaking with a very nice agent, I was quickly assured that my auction win had indeed been shipped slightly late. Sure enough it showed up in my mail the next day!

See above!

Reason I chose this business:

Upon recommendation from Great Southern Coins out of Texas.

Service

Date of experience: September 15, 2024

Thumbnail of user stacyf305
Idaho
1 review
1 helpful vote
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October 24th, 2024
Verified purchase

I've never done an online auction before, and I'm still trying to figure it all out however, my experience was good. I kind of enjoyed bidding against somebody I wish there were more in my area. I especially like the future where it says shipping available or no shipping. For a first time, it was very easy for me.

Reason I chose this business:

I Actually found HiBid Off of a craigslist ad for Corbett, auctions here in Idaho

Date of experience: October 14, 2024

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Thank you, Stacy!

We're glad you enjoyed your first online auction experience with HiBid and found it easy to navigate.

Happy bidding, and welcome to the HiBid community!
The HiBid Team

Thumbnail of user tysonm103
New Jersey
1 review
3 helpful votes
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November 1st, 2024

I won A ring off this site. Shows a quote for a Real lab diamonds. But when three jewelers tested, came back as fake moissanite. Be careful on what you are looking at they will trick you What you're actually getting

Products used:
Jewelry

Service
Value
Shipping
Returns
Quality

Date of experience: October 22, 2024

Thumbnail of user johnv2018
John - H. – HiBid Rep

Hi Tyson, we’re sorry to hear about your experience. We'd like to understand more, so we've sent you a private message for further look into this. Thanks!

Thumbnail of user ronr1154
New York
1 review
4 helpful votes
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October 10th, 2024
Verified purchase

In current bids it says the name of the auction NOT the Auction House. No location to down load a resale tax form ahead of time. A bidder can't change their credit card it's just one choice. The return policy needs addressed because a number of these auction houses don't verify what they are selling. AKA selling gold filled as gold! Other options of payment would be good Zell, PayPal etc.

Explained a lot of the things that I added to the above comments and 2 years later really no upgrades.

Reason I chose this business:

Not many other choices.

Service

Date of experience: September 30, 2024

Thumbnail of user ca407
Canada
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Great variety on site. Seems there was a glitch with my last bid where an item was won then somehow flipped. Otherwise always good experiences. When bid is live noticed it now refreshes multiple times so I'll have to go into current bids if I want to track my selected items. In past did not have to do that and if something caught my eye that I missed I could bid, now it's harder.

My auctioneers have been wonderful and resolve all concerns in a fair and diplomatic manner.

Reason I chose this business:

My daughter's boyfriend introduced me to the site. I've been using it for awhile and it saved me a lot of money. Allowed me to get things I may have otherwise not been able to afford. I love the variety and simplicity of the site.

Service

Date of experience: September 28, 2024

Thumbnail of user keokit1
Texas
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

I have had multiple experiences where the item was not described correctly or misleading description. I'm seriously considering not using this site anymore. Buyers beware of auctioneer and description.

Reason I chose this business:

Recommended by a friend.

Date of experience: October 28, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thank you for sharing your feedback. We’re sorry to hear that you’ve had multiple experiences with misleading descriptions, as we strive to create a trustworthy marketplace where buyers can feel confident in their purchases.

Each auction house on HiBid is responsible for listing and describing items accurately, and we encourage sellers to provide clear, detailed descriptions and photos. We’re also committed to holding auctioneers to high standards, and we’ll share your feedback with our team to reinforce this with our sellers.

If you encounter any issues with specific items or sellers in the future, please feel free to reach out to our support team. We’d be happy to investigate and assist further.

Thank you for giving us the opportunity to address these concerns, and we hope to improve your experience on HiBid.

Thumbnail of user bryano299
Washington
1 review
1 helpful vote
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October 21st, 2024
Verified purchase

I made bids on 2 lots.The seller charged my card immediately. Fine. But they are sitting in "You may have won this auction " status.
The auctions terms and conditions say nothing ships till an email is responded to, no email sent to me.
So here I sit out 200+$ and nothing to show for it. Auction closed 10/5 charged 10/5

Reason I chose this business:

I thought it was a legitimate auction site but not looking that way.

Date of experience: October 9, 2024

Thumbnail of user heatherm3932
Texas
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

I've had a great experience using this online auction site! The platform is intuitive and easy to navigate, making bidding a breeze. One of the features I really appreciate is the notification system—it promptly lets me know when I've been outbid, so I never miss a chance to stay in the game. Overall, the site has been reliable, user-friendly, and a helpful tool for finding unique items. Highly recommend it to anyone who enjoys auctions!

Reason I chose this business:

I started using this auction site because one of our local auction houses uses it. After such a smooth and successful experience, I decided to branch out—and I’m so glad I did! I’ve discovered several nearby auctions I didn’t even know existed. But beware: you’ll soon find your home filled with fabulous finds that will have your friends wondering if you scored a big raise!

Date of experience: December 3, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thanks so much for the fantastic review! We're thrilled to hear that you're enjoying the platform and that the notification system has been helpful in keeping you in the loop. It's great to know that your experience has been smooth and successful, and we’re excited that you’ve discovered more auctions through HiBid!

We love hearing about your finds, and we totally understand—once you start bidding, it's hard to stop! If you ever need assistance or have more items you're interested in, feel free to reach out.

Thanks for recommending HiBid, and happy bidding!

Thumbnail of user traviss712
Illinois
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I bought a Massey Harris 44 online 4 hours away that I would not had seen and had the opportunity to bid on without high bid putting the list of auctions together in one place. The auction company was great when I arrived to pick it up as well. Overall just a good experience.

Reason I chose this business:

I chose to use HiBid due to its ability to collectively list so many auctions that would normally be outside of my normal scope to make purchases and doing so in such a way that they are easy to navigate. The ability to filter out searches to exactly the type of items you are looking for at the time is a great feature.

Date of experience: September 27, 2024

Thumbnail of user jayner106
Wisconsin
1 review
1 helpful vote
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October 2nd, 2024
Verified purchase

I love this site because it allows me to bid on items from the comfort of my home. All the information necessary is in the auction site along with pictures and descriptions. Online auctions are fun and interesting.

Reason I chose this business:

This is an excellent site for finding auctions near where we live.

Date of experience: September 22, 2024

Thumbnail of user denniss3189
Pennsylvania
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

Instant notifications, reminders and very easy to use. Auctioneers posting items should be required to enter more details about items. Would entice higher bids for items if there were better descriptions. This is coming from a 20+ year EBay seller. They have demanded sellers include more information about items to make bidders more likely to bid on items.

Reason I chose this business:

Auctions that I used to attend in person are trending to online and HiBid is an easy platform to use.

Date of experience: December 3, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thanks for your feedback! We’re glad to hear you find HiBid easy to use and appreciate the notifications and reminders. We completely agree that detailed descriptions can make a big difference in encouraging higher bids, and we’ll continue to work with auctioneers to ensure they provide as much information as possible. Your experience as a 20+ year eBay seller is valuable, and we appreciate you sharing your perspective.

We’re happy to have you as part of the HiBid community and look forward to your continued success!

Thumbnail of user bobw1292
Pennsylvania
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Deciding on which auctions I wanted to view was easy. First I only watched some items and returned a day before the end and entered my bids, it was exciting to see how many people were bidding and for what amounts

Reason I chose this business:

Seen an email one day and tried it

Date of experience: September 30, 2024

Thumbnail of user devinderg3
Canada
1 review
4 helpful votes
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September 11th, 2024
Verified purchase

Bids of Fortune Auction House
Lot 51 Echo Blower
Ending 30/08/24

Description made no mention of broken strap and damaged gas purge bulb. Pictures purposely hid these defects. When pointed out at pickup the gentleman told me that I could take it or leave it; he already charged my CC. These are clearly patent defects that could and should be mentioned in an online auction that has no opportunity to view the item in person.
Will not be using this platform again.

Date of experience: September 1, 2024

Thumbnail of user reneep782
Canada
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I have been bidding on a lot of auctions recently, and many of them are in the US. I think it would be great if you had an option on your two convert the winning bed or the high bed into a different currency. I'm betting that would be very useful to a lot of people maybe not only what the current bit is but then what it is in another currency and maybe a drop-down box of all the different currencies that can be converted to.

Reason I chose this business:

I don’t know. I just started using it and keep using it. I think my husband used it first.

Date of experience: December 5, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thank you for sharing your thoughtful suggestion! We’re glad to hear you’ve been actively bidding and finding value in our platform. A currency conversion feature is a great idea, and we understand how helpful it could be for international bidders like yourself. We’ll certainly pass this feedback along to our development team for consideration as we strive to improve the platform.

If there’s anything else you’d like to share or suggest, we’d love to hear it. Thank you for choosing HiBid—we’re happy to have you as part of our community!

Thumbnail of user barbarar3010
Kansas
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

We picked up at seller. Wonderful people to work with! Extremely nice & helpful. They had our items pulled & ready for pickup. They do also pack & ship. Said if we needed anything they were there to help. Will buy again 👏🏼👏🏼👏🏼

Reason I chose this business:

Advertisement caught my eye of Fenton for sale 👍🏼 I signed up on Hibid, they send email notifications.

Date of experience: September 15, 2024

Thumbnail of user daniela2258
South Carolina
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

This is one great improvement for auctioneers, getting bids from all over the world sometimes, and it's all online, less employees, less back breaking work, and nowadays more money……
I love the site myself, credit card submitting can be a pain sometimes but it's all in the day! :)

Date of experience: September 16, 2024

Thumbnail of user matthewb4305
New Jersey
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

This was probably the best run auction that I have done. I was doing these is NC and just moved to NJ. The online aspect ran smoothly but the difference came at pick up. The people were very friendly and had everything done in such an organized process and that made my experience really good.
Thank you to a great staff from signing in to loading up everything.
Extra thanks to the woman who ran everything at pick up.

Reason I chose this business:

Past bidding experience

Date of experience: December 2, 2024

Thumbnail of user georgeh3393
Georgia
1 review
2 helpful votes
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December 1st, 2024

I won 1700 Mercury dimes at a cost of over $3,500 From Antique Finder Services Inc and they never sent them. Numerous calls, Msg's assured me they would be arriving soon. That Auction was in APRIL of 2024.
Seller has done nothing. Hi-Bid has done nothing! Piss pour Business ethics!

Date of experience: November 21, 2024

Thumbnail of user audrianab2
Audriana H. – HiBid Rep

Thank you for bringing this to our attention, and we sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how important this matter is and are sorry to hear about the issues with your purchase.

HiBid serves as a platform for auction houses, but we take concerns like yours very seriously. We are actively reaching out to Antique Finder Services Inc. to help facilitate a resolution on your behalf. In the meantime, please don’t hesitate to provide us with any additional details that could assist us further.

Thank you for your patience as we work to address this matter. We’re committed to ensuring a better experience moving forward.

Thumbnail of user duanes439
South Carolina
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

As a bidder everything was great. It gives you a chance to review items and watch to see how others are bidding on those items. I also had some items in the auction. Although I wish they had gone a little higher, I was satisfied with the outcome. All together it is pretty exciting watching down to the last second to see if you won or got out bid.

Reason I chose this business:

I enjoy bidding online and the auction house I usually use, (which is associated with Hibid) is about 3 miles from my home. Which makes picking up or dropping off items easy.

Date of experience: October 18, 2024

Thumbnail of user benjaminc658
Ben C. – HiBid Rep

Duane,

We're happy you won twice! We are glad you found bidding with us exciting and that you were able to you won lots easily.
Thank you for using our platform!

Happy Bidding,
The HiBid Team

Thumbnail of user alfonzob16
South Carolina
2 reviews
3 helpful votes
  • Send Message
September 3rd, 2024
Verified purchase

Title is self explanatory. I went to pick up my items and they could not be found. Come to find out that one of the people there sold my items earlier in the week. So I won nothing. I did receive my money back but the entire purpose of doing an auction is to buy something neat at a cheap price. In my case it was some old bar signs that can be expensive. Disappointed

Reason I chose this business:

I have used them several times

Date of experience: August 24, 2024

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From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.

Business History

HiBid is a robust online auction platform supporting multiple types of bidding for online-only and in-person auctions. HiBid is the integrated web service and bidding solution for Auction Flex 360, which is the leading auction software for live auctions. HiBid is unique in that it is both a private-label solution and a portal.

Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.

Company Representative

Thumbnail of user hibidsupportt
Hibid S.
Manager
Typically responds within 3 days

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