HIDNation Questions & Answers

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Here’s what consumers have asked with answers from HIDNation staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

What made you choose hidnation over similar businesses?

Answer:

I googled the bulb I needed. Great website. Catchy. Big mistake - bulb burned out in a year (originals were good for 10) and replacement service (with the 'lifetime' warranty that I purchased for 9.95) is a joke. I had to buy 2 replacement bulbs at a 'discount' as warranty required me to ship bad bulb to them and wait 5-10 days for a replacement. The ones they sent (I paid an additional $40) were cheap knockoffs from China that you can buy all day long for 15-20$ on eBay.

By PHILLIP H.
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Question:

How good is their warranty on their headlights?

Answer:

Terrible! NO REFUNDS... 30% restocking fee mandatory even if they ship the wrong parts! You're lucky to get 70% credit to a crappy company with a terrible reputation.

By gil c.
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Question:

How easy is it to get a hold of customer service at hidnation?

Answer:

Terrible... No refunds and they're arrogant about scamming you. They're in business short term to scam as many people as possible. 17 BBB complaints! Due your research.

By gil c.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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