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on 7/23/20Hi Lynne, are you sure you ordered from HippieShop.com? We only sell cloth hand tie-dyed face masks. If you ordered from us you would have an order number starting with the letters HIP followed by five numerical digits. If so, sometimes mail does get lost and we will replace your order at no charge. Just email us at Support@hippieshop.com or call us at 973-927-4479 M-F, 9AM-4PM EST.