Hollister Co. Questions & Answers

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Here’s what consumers have asked with answers from Hollister Co. staff and previous consumers.

3 questions answered
33% answered in 1 day
Question:

Why are there so many bad reviews? is it a mistake to order from them?

Answer:

If you go to their website to they have a 5 star rating. However, in my opinion, that is because if you checked out as a guest, you can't login to the site to view your order much less leave a review. In my experience, there's a reason a company has bad reviews. This company is not a beginning mom & pop store, there's no reason they should be greedy and charge for returns. As for quality, the store is tailored around the teen/early 20's age group, who are still learning how to be savvy, informed consumers.

By Melissa C.
Question:

Is hollister co. a scam or a legit company?

Answer:

Legit i buy all the time from them. Especially their jeans. They have a great variety. Although, they have a big ego and it shows on most of their clothes. I personally don't like tops that have the shop name on them, but Hollister is a brand ig so yea. But i like their jeans.

By anwita s.
Question:

Can you share a success story using hollister co.?

Answer:

Just a horrible customer service experience over the email, in the store. No refunds yet and kept getting the same reply over and over again.

By raman O.

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  • Where is the company located?

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