The Honey Baked Ham

We have enjoyed ordering and eating the Honey Baked Ham for Christmas for years. We also sent them as gifts to family.
This past Christmas we ordered and received in a timely basis. But when we opened the box and tried to eat the ham for dinner it was awful! It was dry and tasteless. I have never tasted such a bad ham! For the huge cost of the ham we were very disappointed with the product! We will not be purchasing any more in the future!

I purchased a honey baked ham for Christmas for my family. It's been some years since I last had one. To my dismay I was surprised at how different it tasted. I did not taste any honey glaze at all. The ham itself was quite dry! Boy was I disappointed! I paid 84.00 for a dry blah tasting ham. Another thing to add, it was not spiral cut all the way through. I gave up on the ham after my second serving. At least I know someone was hacking on it taking chunks to work for lunch! I would have been better off with my traditional Walmart honey glazed spiral ham that I normally purchase. So much for Honey baked hams, that was the last one for me.

I purchased two $50 gift cards from HBH, then they would not honor the cards. The customer service is clearly not in the US as English is clearly not the first language.

I hate to say it but Honey Baked Hams are a waste of money.

Very expensive and by the time I get 1/2 way thru it….its nothing but hard meat and fat.

I don't expect a ham to be spiral sliced 100% of the way but over the years past, the slicing only makes it about 1/2 way. The glaze comes off in chunks and is only good to eat like candy by itself.

We end up throwing 1/2 of the ham in the trash along with a 3 pound useless bone.

I opened up a box of broccoli casserole and found that it was almost halfway filled. It's missing half of the ingredients
But they sure got what they charge for it.
This will be the last year I will ever purchased from them.

I bought gift cards from raise.com in order to treat my family to a honey baked ham. When ordering on the website, they removed the company coupon saying you can't use discounted gift cards and a coupon. This should be illegal. Someone paid full price for the gift card…and honey baked is getting the full gift card value. There's no reason to cheat people out of a discount. This is just flat out greed. I will never purchase from them again. So honeybaked if you can't do the math, cheating me out of $51 one year will cost you business for decades…and I will tell as many people as I can.

Since Corp took over and ran out the neighborhood owners, I won't ever go there again. The cheesy potatoes, now replaced with a frozen version was disgusting. Potato's cooked in a milky water with a sprinkle of cheese in the center. The ham was semi frozen, even though I purchase it "Fresh" at their store.
With the clubs now offering fresh sides at a fraction of the cost and selling spiral cut hams with the same glaze, I think Honey Baked will be out of business soon!

Their catalog says "serves 6 to 8". The actual packaging says "serves up to 4". Now we have more people than food thanks to their false advertising. Their offer of "all anyone here can do, including my supervisor, is offer you a $15 gift card towards your next purchase." Thanks for wrecking Christmas dinner

Ordered December 2023 as we do every year for the past at least 15 years and the honey baked ham and smoked turkey was tasteless and dry. We just thaw and serve so no cooking additional on our part and it was dry. The guests asked was it tofu by the looks of the turkey it was so different in color and texture. Very disappointed.

I have bought honey baked hams for 20 yrs or more, and I have never had one taste as my Christmas one did. There was not a bit of a honey taste, and it was dry. The saltiness was so extreme that no one could eat it. It was a weird taste, like it was left in brine water. It also tasted odd, like artificial preservatives were infused in it. I am extremely disappointed and will never purchase one again. What has changed in the production?

More than a month ago, I ordered the largest size ham for Thanksgiving (tomorrow). I called customer service a few days ago to confirm my order. I was assured the ham would be delivered today. Using the tracking number, I checked on it late this afternoon and was shocked to find it hasn't shipped! I called customer service, and horrible service! I was told it might be delivered Friday, but Thanksgiving with more than 20 in our group is tomorrow, not Friday! If you need a ham for a holiday meal, don't count on it! I will never use this company again!

Our honey baked ham was very dry and hardly had any glaze. For the price paid I could have bought 2 Dearborn Hams that would have been much better and I would still have had some money left over! Very disappointed, driest ham ever, will never order one again

Ordered a full ham and sides for a Christmas Eve family dinner. It did not show up. Company did not call to inform they messed up and lost the ham. Refused to provide a full refund. I have no need for a $60 side without the ham. Company charged full amount for side and shipping. Customer service was rude and terrible. Will never use this company again.

My $40.00 gift card went nowhere. The cheapest thing in the protein line was a turkey breast and it still cost me $8.38 over the $40.00 voucher. Total was 48.38. After driving to the store, they claimed a system issue so as not to have to take the order so I was forced to order online. This makes a terrible gift! It puts and burden on the receiver and will likely cost the receiver more than any reasonable gift voucher! They obviously have issues in filling seasonal orders as well.

I purchased a bone in honeybaked ham for $100 for christmas. Disappointed in the taste and the look I will no longer be buying hams from this store anymore. The ham was dried out and had a stale old taste. Since Covid they don't allow you to look at the ham before purchase. I will no longer buy ham from the store ever again. My $100 was wasted..

Had 1/2 honey baked ham and a turkey breast. Not much flavor. Over promised, under delivered. My feet are walking elsewhere. Last three hams didn't taste like they used to. I wonder if they they have been sold.

Paid over $400 for our Christmas dinner. Several items including the green bean casserole were substandard but the Ham was barely edible. It had such a smokey flavor (not honey baked) that we joked about having smokers breath. I have been buying from them for over thirty years and will no more. They totally blew off my complaint.

I ordered a ham for my annual Xmas party to be completely disappointed that it didn't arrive on time! Of course no one was helpful in customer service at all! There is a store 20 mins from me but wanted to make my life easier only to get more aggravated! Never order online!

We pre ordered ham and turkey for our Thanksgiving diner tomorrow. We had our confirmation number and traveled one hour to pick up our order. The woman said, "We sold out." No, apologies offered. She did say, "Yea, a lot of people are going to be upset ". Who does this? Why take orders you cannot fill? Two hours driving for naught. We will not support this business in the future.

My husband visited the Coleraine store this morning, 12/21/22; Refused the 10% military discount displayed on line, "we don't do that anymore"; no hams over 9.8 lbs; don't allow customers to look at ham
Prior to purchase, which was always allowed? Are they trying for poor reviews? Another staple 'bites the dust'. It's just so disappointing, not to mention the price. Last year for us! JaL Fairfield, Ohio

I am so angry and disappointed in Honey Baked Ham Company! I placed my Easter Dinner order a week ago and it never got delivered. L paid for it, they charged my card and the day before Easter, still has not gotten here. It was supposed to be here yesterday. I've sent 3 emails and the haven't responded. I call customer service, twice and both times they kept me on hold for over 3 hours just to disconnect me once I was down to caller 3 in the queue. In a time like this with us all locked down and our hopes are already low, I'm even more hopeless that this company can salvage our small plan for Easter. We will try though, at this last minute to see if some other local establishment an help us! Never will be a go to!

They use to be good, but this year and last year were a complete disappointment. There was no honey glaze on it at all which was their signature topping, now it's just an over smoked ham. I will say it was tender the first time we slice some off and heated it as instructed, but for the price I could have picked up 2 ham's from Ralphs that would have been better, even have a little extra money for other things. It may be because this was out of the Ventura business, not really sure but we will not be ordering again from them. My wife emailed them letting them know and they never responded at all, horrible customer service to top it off. Sorry not sorry, I work hard for my money and it will not be going to them next time.

Folks have always offered the best holiday ham in the world.
For the last 4 years you switched to a $5 supermarket brand coffee cake, and our holidays have changed, after 15 years, because we refuse to serve it for dessert