asked by
on 10/1/21Hello,
Thanks for sharing your query with us. We're truly sorry for the negative impression of our company. We are currently in the process of making some changes because we want every customer's experience to be the best one possible, and we work hard to make sure that happens.
We're working hard to be better at what we do, but it's not an overnight fix. We appreciate you taking the time to share your thoughts with us.
Please feel free to reach out by phone or email anytime about any questions or concerns before placing an order with us. We look forward to hearing from you.
Support channels:
support@get-huusk.com
https://get-huusk.com/contact
Tel:+496994323601
Tel:+441344951332
Tel:+496994323601
Kind regards
Huusk Support Team
Scammers scammed me bad
They write to you like they care
But they don't they are thieves
They ripped me off for 35% exchange rate. I haven't used the knives not what they say it is because they were gifts but I think the Quality is not what the advertise also they are made in CHINA, not Japan and that is where the quality went. The customer service really doesn't exist.
Total scam. Began when ordering what I thought to be 1 knife... they charged me for 5 and now I am struggling to get my money back.
They're legit but the product they sell is such bad quality you might as well consider them one - DO NOT BUY
They seemed legit at first but their lack of customer service proves they are not interested in customer satisfaction