Ibotta

I had a problem (turns out I was wrong), but they promptly replied, explained the situation, and even gave me some credit. I have used it for years. It is nice being able to get real cash for things that you are already buying.

In less than a year of using Ibotta I have earned over $500 dollars.
It's easy to cash out your earnings, set up your shopping trips either in store or online.
I don't know why anyone would not use this program.
Great care and response from customer service.
It's $$$ in your pocket for buying brands and products you use.
Try it!

Who doesn't love a little extra Christmas spending cash? That's where I put my Ibotta savings!

I get money back on all the things I normally shop for, even on some gift cards! Earning money really adds up fast when you hit the grocery store and Target.

Been using this app for a couple of years now and have saved hundreds of dollars. I shop online through the web browser at stores like Old Navy and, also in my local grocery store. I have had some issues with deals not going through but their customer service is very excellent and responsive in getting issues resolved quickly!

I had a receipt submission that went through and later came back with receipt not found so $0 on a valid transaction. Contacted Ibotta customer service and Anna took great care of the situation and kept my faith in the company. Thank you very much!

I don't think anyone in their customer "support" department actually reads the questions you send them, and, if they do read them, they do their best to frustrate you with irrelevant non-answers. All they are capable of is firing off some standard answers from their answer sheet that matches a word or two from your inquiry

Enjoyed using for several months but the experience is diminishing as there are many problems getting offers and bonuses. Entire trips not appearing in system or no offers logged!
Maybe I'll choose WM CB for awhile.

Laborious.

My Winn Dixie card doesn't link with Ibotta! I've tried all suggestions such as removing the card and then adding it back to no avail. I usually have to take a receipt picture which is almost impossible to capture correctly. Very frustrating since I purposefully buy certain items for the points.

My texts for help referred me to articles that didn’t help me.

I love how easy the app is to use and sometimes it will even notice missed purchases and remind me to add them. Recently I had an issue that was a user issue and Ibotta customer service was phenomenal. Highly recommend using this app to save money on your groceries and other expenses, but also to support a great company with good integrity.

Not easy to contact with a problem regarding incorrect rebate, and Ibotta didn't really review an item that is a legitimate purchase but claims to have reviewed the product in question. A box of store brand tampons was deemed ineligible for Any Brand Feminine Care Product. How is that accurate?

Ibotta claims to have reviewed an item, but it was just an automated response because it was immediate and inaccurate.

Was missing an offer that I was sure scanned in the store. Noticed a few days later. Offer was gone. Ibotta did some research & figured out how to credit me. All the way, kind and friendly. Kept me up to date throughout. Wonderful people.

I use the app everytime I shop now and with everything being so expensive i love getting money back. The customer service is great too. Always responds in a day or 2 and super helpful. Thank you for all you do.

I did not have my DG linked but I shopped there and had some items that qualified for money back I messaged ibotta and they took care of it in a timely manner. Thanks so much for your help and understanding.

5 cans of Pedigree Canned dog food which were missed despite my scanning in the store with a green light. Unfortunately, this happens mor often than not and Ibotta makes it extremely difficult to challenge. I guess people just need to return products. If I could give 0 stars, I would.

Ibotta is a great way to save on groceries, especially during these stressful times. Your savings add up quickly and if you are able to keep your savings throughout the year, you might like to cash out at holiday time! Plus, their team is always easy to contact and helpful if you run into an issue; and they are very timely with their replies, too.

The cash back you receive on items you're going to buy, need and use on an every day basis. It's so easy to learn to use and becomes a hobby-game that you play with yourself. When you finally see your earnings add up it's exciting! You can save on presents for family members or save up to get the gift cards so holiday gifts are available for everyone! Save up all year and you have it to give. Amazing! Love my Ibotta

Some confusion with linking my account with Walmart cash back. Because I am a Walmart member, it was confusing but the customer service professional helped me make the right decision and I got my money back.

I've noticed us do much more smoother now then a year or two ago. Rare occasion I do have an issue, it's resolved quickly. I can't recall the last time I had a problem with the app. I like the upgrades a lot, especially if I miss checking an offer I get an email to add it. Very happy with everything, please don't change anything.

As with any of these rebate apps, there will be problems from time to time with computers that do not properly read a receipt. Or, more often, your local grocery store does not abbreviate things properly on the receipt.
I've had only a few occasions over the past almost 2 years to contact customer service at Ibotta about a rebate issue.
It has been resolved to my satisfaction each and every single time.

A Shoprite receipt for 3 separate items was submitted and when initially processed, the incorrect earnings was given me; I left it, assuming it would be retracted. Instead ibotta gave me the correct amount and left the first earnings on my account. Pleased, but surprised at that outcome. Thank you.

I have been using the Ibotta app for a little over a year now and over the last two months the site is allowing me to shop but not redeem any of the cash back offers other than the 2% cash back from Walmart. I have had to submit every receipt through the help center and then list every offer I had activated for that trip. And I'm still not getting all of the bonuses either. I don't know what's happened but it's very disappointing and I urge you to fix this issue.

I have had to submit receipts and list everything that I activated for cash back and still haven’t received all of the bonuses that should’ve accumulated from my purchases.

I have been with Ibotta for years and recently I had a minor issue with receiving my cash back, but when I contact the customer service they did a internal review, an escalated my review and solve the problem very quickly. And I received my cash back shortly thereafter. I really appreciate it the great customer service and feedback that I got from the representative. She listened to my issue and was very understanding and compassionate. Thank you so much Ibotta! Your savings are great and the bonuses and are awesome... I will continue to use Ibotta. It's exactly what my family need these days where every little bit of savings helps a lot.
Thanks again Ibotta for being awesome!
Sincerely, Jacqueline Moore

It took me many times of explaining what had not gone through on a Walmart online order that completed a bonus. With back and forth communication it was fixed. This made me happy and I will continue to use Ibotta and recommend it to others.

Everything I purchase laundry detergent. I'm missing g cash back. It happened again yesterday 8/29. I purchased one bottle of ALL detergent and one package of pods
Only got the liquid cash back, had to do another ticket for ALL pods. You will see in my history many tickets on persil pods.