Hello! To reach a support associate at ID.me, please send an email to sj.support@id.me. We are happy to help.

NO CUSTOMER SERVICE! AT ALL... good luck with ever getting an answer or anyone to come online because they won't it's a company that should not be allowed to exist but it's America go figure

Impossible - customer service is just a computer generated response. No one is monitoring the messages.

The emails they sent where automated, never got a real response.

Impossible. Every number I called said the same thing to enter an extension and then it literally hangs up on you.

Good luck... I think it is all robo driven meaning they have standard responses without looking at the question or inquiry.

Cant get ahold of anyone for almost 3 weeks. Ive sent emails, ive called and no assistance what so ever.

This company should be investigated and charge with fraud.

You cannot contact a human at idmenow after the nightmare I've been going through I understand why they don't have a good phone number

Customer support does not exist here! I can't believe that this company is making money scamming people!

I agree with everyone's comments. Fake customer service. No help whatsoever. Automated pat responses only. Don't even waste your time trying to contact them. It honestly just will not work because there is no real customer service. You are on your own.