I Love Dooney Questions & Answers

I had a 5 star experience. It is an authentic bag and was received in 5 days!

I think it's the outlet branch. See a lot of mention of damaged items. I never received my items, they didn't indicate it was out of stock, so the order was cancelled. Stick to the main website.

I must say I can't believe this place stays in business, they totally care nothing about customers! Would never buy again!

Not all the prices are that much lower. I love Dooney is the sister company. They come with registration papers and the label on the inside is the same as the label in the bag i ordered directly from the Dooney and Bourke company. I order from I Love Dooney and the Dooney and Bourke website.

My invoice also only shows the price of the bag, but the receipt on line shows the amount of sales tax and those numbers matched what I was charged. It may have something to do with which state it was shipped from or to.

They have no customer service. If you have an issue, email them and they may get back, or they may not! Very few have been able to talk to them. As for the bags, I think they are real but the dye process is off(people write in about the colors being way off) or the stitching is a little off, I got a bag that wasnt bad, but on this order they didnt honor their own sale and overcharged me by almost $200. And wont do a damn thing about it. Cancelled the second I placed it and they would not cancel.