asked by
on 1/19/16Hi Lydia!
Make sure that you have the latest Adobe Flash player and Javascript running. If they are not opening for you on one browser try another to see if that resolves the issue.
We test the links frequently and the links all are working as we can see crediting is occur for members so if you cant open the video then it is most likely browser related.
Contact LiveChat agent if you need more assistance and they can escalate your inquiry to Resolution Center for more assistance.