For a lot of people the first bags that they receive they usually do not enjoy every single product in it that is why after you receive your first bag if there is something in it that you did not like you have to update your preference monthly by reviewing each product that you receive they will ask you if you liked loved or disliked the brand product Etc and usually by the second or third month you will receive all items in the bag that you will most likely use my first and second bag I got items that I really liked but didn't love and once I reviewed those items the next bag I got I received items that I absolutely loved so you have to keep your quiz survey updated but more important you have to review the items that you get