ipsy
Questions & Answers
how do i cancel my acct?
Asked by Lauren D. on 11/2/2016
1 Answer
Kaila B.11/14/2016
Hi Lauren!
You can cancel your subscription at any time, but your cancellation will need to be finalized before 12pm PT on the last day of the month to apply to the next month's Glam Bag.
To cancel your active subscription:
1. Log into your ipsy account and click on your profile picture at the upper right corner.
2. Go to "Subscription & Purchases" and click "Cancel Subscription." When you click Cancel Subscription," we will email you a link that you must click to confirm your cancellation.
3. Make sure you're logged into your ipsy account, then click on the link in the email we sent you to finalize your cancellation.
For more information, visit our help center: http://help.ipsy.com/customer/portal/articles/281825
You can cancel your subscription at any time, but your cancellation will need to be finalized before 12pm PT on the last day of the month to apply to the next month's Glam Bag.
To cancel your active subscription:
1. Log into your ipsy account and click on your profile picture at the upper right corner.
2. Go to "Subscription & Purchases" and click "Cancel Subscription." When you click Cancel Subscription," we will email you a link that you must click to confirm your cancellation.
3. Make sure you're logged into your ipsy account, then click on the link in the email we sent you to finalize your cancellation.
For more information, visit our help center: http://help.ipsy.com/customer/portal/articles/281825
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