I was charged on July 21 and I never received my first glam bag. Why? It is very frustrating.

Question

ipsy Questions & Answers

799 reviews

169 questions & answers

Ask a question See all questions

I was charged on July 21 and I never received my first glam bag. Why? It is very frustrating.

asked by Marcia B. on 8/5/17

1 Answer

Add your answer

More questions about ipsy

To whom it may concern, this is Janice Kessler. I am been trying to cancel this membership for the last few months and they continue charging me. I wo
Ow how do I cancel how do I cancel my membership it's not typing I don't understand why I'm going t can I cancel my membership and my ipsy do I cancel
I want to cancel my glamour bag order how do I do this
How can I contact customer service about my billing. I need to speak to an actual person. The glam bot is absolutely worthless. I need a phone #/email
Can i order large sizes of some of the samles you send?
I need to cancel my account ASAP! My email is cookieforyou@hotmail.com. I have been unable to sign into my IPSY account to cancel.
I would like to stop getting charged for something I didn't request for. I don't have any orders from Ipsy to be charging me
debbie.campbell91@yahoo.com Need answer to return a package i never ordered.
How do you return something you never ordered from IPSY. The order came in after i cancelled my subscription. So can someone please contact me@ debbi
I got my bag today it is wet it stinks and it is horrible this is not acceptable you need to replace this bag for this month all the stuff is ruined!

Ask a question

Get answers from the ipsy staff and other customers.

Jennifer R. · Answer 1 · 2017-09-16T02:42Z

Jennifer R.

on 9/16/17

You won't get the bag for the month you subscribe (July) - your first bag should be the August bag. Eventually, they start charging on the first, I think.

The date the bags come isn't set. My first came about the 11th of September. Some people get their bags far later in the month - especially if they requested a specific sample.

Helpful (0)