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ipsy Questions & Answers

799 reviews
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Here’s what consumers have asked with answers from ipsy staff and previous consumers.

52 questions answered
10% answered in 1 day
Question:

I have not received my ipsy bag this month although it says it was delivered on march 11. please look for information or send me another bag .thank you, barbara nelson

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Why are you ignoring me? i have repeatedly told you that i never ordered & never provided my debit card number. how you got it is illegal. you are still charging my checking account & i want it stopped now. annieunder@comcast.net

Question:

How to give a review to a received product

Question:

Why did i get charged 12.00 and not 10.00?

Question:

I cancelled my subscription online, but am still getting billed and product each month. when i try to login to website it says i don't have account. phone number refers me to website. how do i stop service?

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Can you send me number so i can check on my order it's almost been a month and i haven't got anything not even and email but you guys sure did take my money right away from my bank accounts

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How do i cancel out? the products are of no use to me?

Question:

Hi. have a question about monthly subscription

Question:

I just want to know if they really read the profile's? i took the personal profile and i'am a redhead everything in the bag was good but the lip stick i don't or never have used lip stick and that's what was in the bag. i'am new to this and this was my first bag but i sure hope they don't send me any more lip stick i don't were it i like the gloss and not red!

Can’t see your question? Ask to get answers from the ipsy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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