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ipsy Questions & Answers

799 reviews
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Here’s what consumers have asked with answers from ipsy staff and previous consumers.

52 questions answered
10% answered in 1 day
Question:

I paid $110 to go on a waiting list? really? i recommend a friend on facebook only to then have to do something on instagram? i don't even use instagram. too complicated. aggravated! say something to make me not cancel right now.

Question:

How do i get off the waitlist? i don't do facebook, i have instagram and am following ipsy.

Question:

When do i get my first bag?

Question:

Question:

Can items be returned? subscriptions cancelled?

Question:

Its going on month 2 that my man ordered my bags and we have not recieved one yet! so will my bags come or can i get money back! i been wanting my bag so long im over it!

Question:

I was wondering how i can sign up?

Question:

Is this service available to canadians?

Question:

I have to wear very spasific make up do to cancer do you carry make up that does not have hormones in it?

Question:

Yes, how come you cant talk to anyone to cancel your account?

Can’t see your question? Ask to get answers from the ipsy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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