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ipsy Questions & Answers

799 reviews
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Here’s what consumers have asked with answers from ipsy staff and previous consumers.

52 questions answered
10% answered in 1 day
Question:

Can i order large sizes of some of the samles you send?

Question:

I need to cancel my account asap! my email is cookieforyou@hotmail.com. i have been unable to sign into my ipsy account to cancel.

Question:

I would like to stop getting charged for something i didn't request for. i don't have any orders from ipsy to be charging me

Question:

Debbie.campbell91@yahoo.com need answer to return a package i never ordered.

Question:

How do you return something you never ordered from ipsy. the order came in after i cancelled my subscription. so can someone please contact me@ debbi

Question:

I got my bag today it is wet it stinks and it is horrible this is not acceptable you need to replace this bag for this month all the stuff is ruined!

Question:

Yes i got my bag today and it stinks its nwet it smells awful

Question:

I have been charged for products and services i have never received. i want to cancel my subscription and expect a refund of all my money taken

Question:

I would like to cancel ipsy as of august. im going to cancel my credit on file.

Question:

I moved and my paperwork didn't get moved with me. i wish to cancel plus now you are taking out more money and sending it to my old address.

Can’t see your question? Ask to get answers from the ipsy staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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