iStockPhoto Questions & Answers

Here’s what consumers have asked with answers from iStockPhoto staff and previous consumers.

3 questions answered

33% answered in 1 day

Question:

Do you have to sign up for a year contract or can it be month by month? Do you have to sign up for a year contract or can it be month by month?

Answer:

You can buy an annual subscrition, but read carefully. An annual subscription as of June 2024 costs $70 per month (not for a full year as the wording seems to indicate). A straight-monthly subscription is $40. If you cancel your annual subscription, or your payment method on file is not active, you'll be charged a $70 "administrative fee."

By Julie N. on 6/13/24

See more answers (2)

Question:

If i buy a photo, do i get to use it forever? do you continue to charge me $12 every month or is it a one time purchase? If i buy a photo, do i get to use it forever? do you continue to charge me $12 every month or is it a one time purchase?

Answer:

If you wish to use a photo from now on you will need to pay for a monthly subscription. In that case you will be charged every month, and according to the Reviews, it may be very difficult to cancel your monthly subscription. As for the photo, my understanding is you get the right to use it for the purpose(s) it was subscribed for. For example, you can use it on Postcards or on your website. If you want to use it on say billboards and bus benches, you have to have an ongoing active subscription, or you have to buy more credits and then you can use it for 30 days for those added purposes. For more information see: https://www.istockphoto.com/ca/legal/license-agreement

By Bill M. over a year old

Question:

I have uploaded photos, however cannot find them anywhere. do not see a "my collection" or "my uploads" tab at all. need help understanding how this works.

Answer:

I can not help you, Istock sucks

By Iva N. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

iStockPhoto Questions & Answers

Do you have to sign up for a year contract or can it be month by month? Do you have to sign up for a year contract or can it be month by month?

If i buy a photo, do i get to use it forever? do you continue to charge me $12 every month or is it a one time purchase? If i buy a photo, do i get to use it forever? do you continue to charge me $12 every month or is it a one time purchase?

Can’t see your question? Ask to get answers from the iStockPhoto staff and other customers.

Is this your business?