iTailor Questions & Answers

68 reviews

Ask a question

Here’s what consumers have asked with answers from iTailor staff and previous consumers.

11 questions answered

9% answered in 1 day

Question:

Hi, i gave up an order yesterday, but i had to completely change my design and some measurements. i havent heard back yet, do you have a phone number? Hi, i gave up an order yesterday, but i had to completely change my design and some measurements. i havent heard back yet, do you have a phone number?

Answer:

Dear sir, can you send us your order number or email changes to info@itailor.com

By Bob S., over a year old

Question:

How long is the turn around time on slacks? How long is the turn around time on slacks?

Answer:

Thank you so much for your question. We have a 7 days options in case you need them in a rush. But normal delivery is 4 weeks for a pair.

By Bob S., over a year old

Question:

If i were to order a vest and pantsuit with the 7 days rush order, does that mean it takes 7 days from when i order to it being in my hands? If i were to order a vest and pantsuit with the 7 days rush order, does that mean it takes 7 days from when i order to it being in my hands?

Answer:

Dear sir, Hope you got my reply on your email also. When paying for our 7 days rush services, you will get them within 7 days sir. Thank you

By Bob S., over a year old

Question:

How correct are the colours compared to the virtual designer? How correct are the colours compared to the virtual designer?

Answer:

I have only had one problem with fabric colors which owner, Bob, has made right. Otherwise, I have had no surprises.

By David W. over a year old

Question:

Hi just received a shirt and it is way too big - not the measurements that i requested. is there a way i can get refund?

Answer:

Thank you so much for writing sir. Please kindly email me at bob@itailor.com so I know your order info and work with you to make you happy.

By Bob S., over a year old

Question:

Can you add suspender buttons to your custom-made seat and if so what's the cos Can you add suspender buttons to your custom-made seat and if so what's the cos

Answer:

Surly sir, at no additional cost, please email us an order number.

By Bob S., over a year old

Question:

I am trying to reach itailor about a shirt that was not made correctly. i emailed them and did not receive a response. is there a phone number?

Answer:

Dear Tammy, Please email the manager directly at aman@itailor.com - he will take care of you!

By Aman K., over a year old

Question:

What is the email to contact itailor What is the email to contact itailor

Answer:

Dear Sir, Feel free to write to me bob@itailor.com I will help take care Bob ITailor Co-Owner

By Bob S., over a year old

Question:

Need to know how long rush order takes. would anyone know? i have just ordered some shirts under rush order Need to know how long rush order takes. would anyone know? i have just ordered some shirts under rush order

Answer:

Rush order will take 7 day Sir.

By Bob S., over a year old

Question:

How long does it take from ordering a suit to having it delivered thanks How long does it take from ordering a suit to having it delivered thanks

Answer:

Thanks for writing Sir, We normally take 4-6 weeks, we also have a rush 1 week service. Thanks Bob

By Bob S., over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

iTailor Questions & Answers

How long is the turn around time on slacks? How long is the turn around time on slacks?

If i were to order a vest and pantsuit with the 7 days rush order, does that mean it takes 7 days from when i order to it being in my hands? If i were to order a vest and pantsuit with the 7 days rush order, does that mean it takes 7 days from when i order to it being in my hands?

How correct are the colours compared to the virtual designer? How correct are the colours compared to the virtual designer?

Hi just received a shirt and it is way too big - not the measurements that i requested. is there a way i can get refund? Hi just received a shirt and it is way too big - not the measurements that i requested. is there a way i can get refund?

Can you add suspender buttons to your custom-made seat and if so what's the cos Can you add suspender buttons to your custom-made seat and if so what's the cos

I am trying to reach itailor about a shirt that was not made correctly. i emailed them and did not receive a response. is there a phone number? I am trying to reach itailor about a shirt that was not made correctly. i emailed them and did not receive a response. is there a phone number?

What is the email to contact itailor What is the email to contact itailor

Need to know how long rush order takes. would anyone know? i have just ordered some shirts under rush order Need to know how long rush order takes. would anyone know? i have just ordered some shirts under rush order

How long does it take from ordering a suit to having it delivered thanks How long does it take from ordering a suit to having it delivered thanks

Can’t see your question? Ask to get answers from the iTailor staff and other customers.

Hi just received a shirt and it is way too big - not the measurements that i requested. is there a way i can get refund?

I am trying to reach itailor about a shirt that was not made correctly. i emailed them and did not receive a response. is there a phone number?