I was charged 249.99 for a subscription renewal that was not authorized (May 2015) In fact I told them when I last had work done (March 2015) that my husband has terminal cancer and our bills are astronomical, therefore I cannot renew,

I have been very pleased until now.

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I was charged 249.99 for a subscription renewal that was not authorized (May 2015) In fact I told them when I last had work done (March 2015) that my husband has terminal cancer and our bills are astronomical, therefore I cannot renew,

I have been very pleased until now.

asked by Penny C. on 6/21/15

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Chitralekha S. [iYogi Rep] · Answer 1 · 2015-06-22T12:29Z

Chitralekha S. [iYogi Rep]

on 6/22/15

Dear Penny,
We are terribly sorry to hear about your husband's illness and we will pray for him. We will look into this charge immediately but I do need some account information. Please can you send an email to iyogicare@iyogi.com with your iYogi account information so that we can process the refund for you.
Bets wishes
Chitralekha
Active Response Team

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I was charged 249.99 for a subscription renewal that was not authorized (May 2015) In fact I told them when I last had work done (March 2015) that my husband has terminal cancer and our bills are astronomical, therefore I cannot renew, I have been very pleased until now.