Here’s what consumers have asked with answers from Joe's staff and previous consumers.
Yes joes is legit. I just got back my headphones
IF they exist, they are no doubt less reputable, and for the price and product quality you are better off sticking with Joes. 100%
Easiest online company I've ever had the pleasure of contacting when I experienced issues. They faithfully responded within 24 hours to EVERY email I sent. I was honestly surprised and impressed.