King Ice Questions & Answers

Question 1

Question:

Is all the jewelry real for a cheaper price? Is all the jewelry real for a cheaper price?

Answer · 2022-10-25T12:58Z

Answer:

Hello, Thank you for contacting us. We carry both solid and plated gold items. As well as Genuine SI diamond and CZ stones. All material descriptions will be listed next to each item under "Details" on the website.

By King I., over a year old

Question 2

Question:

Why i ordered and haven't got a tracking number Why i ordered and haven't got a tracking number

Answer · 2019-01-02T09:57Z

Hello, https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9400110200828937209272 Your order was shipped out today! Our general processing time is 1-3 business days, not including the holidays. Sorry for any inconvenience. Best Regards

Question 3

Question:

Look i'm looking for a solid gold chain miami curb 14 mm how much that gonna be from your site? Look i'm looking for a solid gold chain miami curb 14 mm how much that gonna be from your site?

Answer · 2017-03-22T08:27Z

Hey Jacob, Unfortunately we do not have any solid 14K gold Miami curb chains at this time. We apologize for any inconvenience.

Question 4

Question:

Hi, i plan to go to l.a or miami to buy jewelry from kingice since i am from europe. how long will it take for the items to be delivered ? Hi, i plan to go to l.a or miami to buy jewelry from kingice since i am from europe. how long will it take for the items to be delivered ?

Answer · 2017-03-22T08:28Z

Hey Came, International shipping usually takes 4-10 business days.

Question 5

Question:

How thick is the gold layer? How thick is the gold layer?

Answer · 2017-03-22T08:28Z

Hey Lance, Our gold is dipped 5 times in real 14K gold ionic plated material.

Question 6

Question:

Can you shower with the jewelry on Can you shower with the jewelry on

Answer · 2016-07-21T03:04Z

Hey Fred, We do not recommend to shower with our products on or to expose them to any liquid, water or oil which will cause damage. We also recommend to use a dry hand cloth to help maintain the item by rubbing it down periodically so it will help maintain it.

Question 7

Question:

I just received a jason mask pendant and one of the stones are missing what do i do I just received a jason mask pendant and one of the stones are missing what do i do

Answer · 2016-07-21T03:05Z

Hey Kelly, Were you able to be helped with this order? We apologize for the delay as we had a revamp to our reviews system. If not then please contact us to Sales@kingice.com.

Question 8

Question:

If i order two things will they come at once? If i order two things will they come at once?

Answer · 2016-07-21T03:06Z

Hey Orlando, Yes if you order it within the same invoice then they will come in one package.

King Ice Questions & Answers

Is all the jewelry real for a cheaper price? Is all the jewelry real for a cheaper price?

Why i ordered and haven't got a tracking number Why i ordered and haven't got a tracking number

Look i'm looking for a solid gold chain miami curb 14 mm how much that gonna be from your site? Look i'm looking for a solid gold chain miami curb 14 mm how much that gonna be from your site?

Hi, i plan to go to l.a or miami to buy jewelry from kingice since i am from europe. how long will it take for the items to be delivered ? Hi, i plan to go to l.a or miami to buy jewelry from kingice since i am from europe. how long will it take for the items to be delivered ?

How thick is the gold layer? How thick is the gold layer?

Can you shower with the jewelry on Can you shower with the jewelry on

I just received a jason mask pendant and one of the stones are missing what do i do I just received a jason mask pendant and one of the stones are missing what do i do

If i order two things will they come at once? If i order two things will they come at once?

How long time is the shipping? cause i live in denmark and i wrote you an email 3 days ago and i still had not gotten an answer..i ordered 2 weeks ago

Hello..im interested in a plug pendant ... i ordered one from another site and they seemed fishy and couldnt send and are giving me my money back

Can’t see your question? Ask to get answers from the King Ice staff and other customers.