For Business
Write a Review For Business For Business

Laptop.com.au Questions & Answers

70 reviews
24 questions & answers
Ask a question See all questions

If I have a faulty product am I able to get a refund? Will they honor this deal?

asked by Jason R. on 7/20/16

2 Answers
Thumbnail of user kellyw86

Yes, this option is easily available to you if it's faulty on arrival and you advise within a week of receiving. If you're nice about it we generally even cover return shipping costs.

Helpful  (0)
Thumbnail of user chrisb1259

You can get a full refund but I suggest you action in straight away. Pester and hound them via their service email and the service sms. Complain to the ACCC and supply photos of the dama liesge /issues. Dont take Dons lies and rudeness. Threaten legal action if you have to. They arw the worst.

Helpful  (0)

Add your answer

More questions about Laptop.com.au

Ask a question

Get answers from the Laptop.com.au staff and other customers.

Have a question about
Laptop.com.au?
Post Review