Laura Geller

I am not, at all, impressed with their customer service. They keep sending me items I did not purchase and charge me. I have used their links to indicate this problem and I get no response. Don't order from them, they have an agenda of their own and it will not be under your terms.

Makeup enhances wrinkles not minimizing as stated.
NO CUSTOMER service stares it cannot locate my order.
With my name, email address, shipping address and telephone number.
DO NOT ORDER FROM THIS COMPANY

Do not buy as this company will not back up its claims. Impossible to exchange or return. There is no way to reach them by phone or chat

I was sketchy at first because it's a little high price in these times but I bought this product and I was amazed.It's very light on the face very easy to apply.And it feels like you're wearing nothing and you look great.Thank you laura geller!

My first order was shipped in the 3-5 day promise, but it took another week for it to arrive. The foundation was much too dark. I ordered medium which is the color i have used in multiple other foundations. This one was very orange. So i submitted for an exchange, which again was promised to be shipped in the 3-5 day window. It's now day 7 and I still have no email confirmation it has shipped. I was hoping I would have the new color prior to leaving on a very long vacation next week. That is not going to happen based on my previous item taking a week to get to me after it was shipped. I will not order from them again.

3-5 business days is what the agreement from the company is... not fulfilled. Do not care how good the product is I will not be ordering from them again! Repeatedly told that I would receive tracking information because it's now the 5th day...3-5 is the agreement and have had no shipping info at all. I could have orders another product and had it days ago. Maybe you should extend your delivery time so that people aren't let down. As a beauty company you should be more interested in elevating women instead of playing them around and letting them down. Smh laura geller!

I received damaged makeup, they emailed me and situation was not resolved. No replacement or any communication. Tried telephone and voicemail all filled up. What a way to run a company. Will never buy again!

I have tried many pressed powder compacts, looking for better coverage. I ordered the brighten and color correcting compact and the first time I used it, I was blown away with how flawless my face looked. It is not heavy, does not settle into the fine lines, but give a lovely glow. I have paid much more for compacts in the upscale stores and never gotten coverage this great and perfect. Even my husband commented on how smooth and nice my face looked and he did not even know I was using something new. I will never buy any other brand but this one. The website makes it easy to choose your perfect shade and the price was really good too. I have no idea why there are all these negatives about it because it is the best product of this type that I have ever used.

Placed order, late & tracking finally "Out For Delivery"—the got notice package damaged/NO address! Tried reaching company website 800#: NOT IN SERVICE, "Chat" online NOT WORKING. Contacted USPS immediately. NO Customer Service #. NO Support to Rate! Bombarded with several emails a day—DELETE/BLOCK # Terrible company

Only received half my order. After several emails someone finally answered that the product was on backorder. I should have been notified that product was out of stock before ordering so I could have gone another way. Still waiting a month later to receive the product. Never again will I order from this company. First time ordering and the last.

I ordered eyeshadow and foundation. Only received eyeshadow even though tracking says both were delivered at the same time. I emailed customer service 2x and received no response. There is no phone number to contact them. From reading reviews, it seems this might be their normal practice. This company is a scam and it is stealing money from consumers by not fulfilling orders but lying about doing so and then keeping the money customers have paid. I will continue to write these reviews anywhere I can until something is done about their deceitful practices.

I made two separate purchases (just one day apart) on Laura Geller's website and paid the extra $3.99 for 3-day shipping. After 5 days, I still don't have either order. I have written to LG customer service several times asking for a refund on the expedited shipping since that clearly never happened and not only have I have not seen any refunds, I can't even get someone to respond to me. They keep sending me customer service survey to let them know how they did. LOL. Since, I've never even heard from anyone, no idea why they want feedback on their service. Moral to the story, do not waste your money on quicker shipping and good luck if you ever need help with anything at all.

DO NOT BUY FROM THIS COMPANY. They have no way to contact them if something is wrong with your order except by email. I have sent no less than 4 emails because there was a missing item when I received my order. In my email I said I either wanted the primer sent to me or a refund. The first and second email I received were canned emails where they told me how to return an item for a refund. Cannot return item you never received. No response to 3rd email.

To top it off I was allergic to foundation. Eyes swelled and matted over. Actually had to go to doctor.

I placed an online order with Laura Geller beauty products and decided within minutes to cancel my order. I tried chat but that didn't work so I used their process for "contact us" and received and immediate bot response with a pre-filled templated indicating they do NOT do order cancellations. This experience tells me that this is not a legitimate company. I think it is fair to note that the company that actually owns Laura Geller products is owned by AS Beauty. Which in my opinion is a shell company because their customer service is so bad!

I should have read the reviews before I ordered. First time ordering and been waiting a month for my foundation. They shipped one item on my order, then marked it fulfilled. I did talk to someone in customer service and they told me it was on backorder and should receive it the following week.

Since then, i can't get through to their phone number it has been disconnected. I have chatted with customer service only to get nowhere.

Funny thing, I ordered it through Amazon, they had said it was backordered, but then I got it two days later. Still waiting for Laura Gellar.

I think they offer such a good sale price to hook more people in so they can scam them of their money.

Don't waste your time with this product, you will never get it. Find something else. There is another product out there similar and I go it at Walgreens and it's good. Don't have the Laura Gellar to compare it too though.

BE AWARE.

I originally ordered medium foundation. It was super dark. So, I exchanged it for light. It too was extremely dark and orange brown. Don't they understand not everyone wants to look like a clown?! Some complexions have a blue hue, not yellow.

I cannot unsubscribe from Laura Geller's emails. I hit 'unsubscribe," and it takes me to a sales page. I am interrupted daily from this lousy email that I can't get rid of. Studies show it takes 20 minutes to refocus after being interrupted. This site is wasting my precious human attention. I even tried sending a message and it only took me to a Zen desk bot which I still couldn't unsubscribe from. To top it all off I never subscribed in the first place. SPAM, SPAM,SPAM

I ordered the foundation and eyeshadow. I got the eyeshadow but not the foundation. The site showed that the foundation was delivered. I have left msgs at their customer service site but never get anything back. I am very dissatisfied and won't order from them again (even though I like their primer).

I used the product twice, my skin got blotchy and irritated. It had decent coverage, but whatever the ingredients are it caused a terrible skin reaction. I'm throwing it away. Won't buy again.i recommend reading the ingredients before buying.

I ordered and as of 20 plus days still haven't received my order. I did track it and doesn't look like it has made it far. I don't have hope at all to the point. I will most likely return it without even trying it. I don't feel like I should have to wait a month to get my foundation in.

Ordered over a week ago and still in the same city it was shipped from.
Should not be so slow when you pay for shipping should go out Priority
Or First Class mail. Can't give product review. Haven't been able to try it
Yet. One star for shipping.

I order the 2 pcs SET of foundation and brush. I received only foundation which is not the correct color as ordered either. I tried to find and contact customer service and no response no phone number. I tried using the form with the email I recieved with the order confirmation to open an inquiry the only response I received was a response asking me to rate my customer service experience...ahh what customer service?!@ Won't be ordering again that's for sure!

Contrary to some of the reviews I have read, my order shipped and arrived in a week. I love how the baked balance-n-brighten goes on. I use revolution pro blur stick primer first and then the Laura Geller product. Im 55 with pretty good skin but I'd say this baked foundation takes at least 5 years off and just smooths out my skin so well. I ordered the gel eye liner too and it's now my favorite. Doesn't smudge and lasts for a full work day. I'm a fan and would purchase again! One tip I would offer is to get two shades and blend.