Hello! I just want to ask for the real update of my order, 376127389, I've already fulfilled my payment last Dec. 9, 2016 via HelloPay .. I checked my account on Lazada today to track my order but there was this "Declined" prompt in my order .. So what was that mean? I go to My Orders and was so surprised to know that my order didn't appear there .. please send me an update so I'll know what to do, thank you!

asked by Lee Y. on 12/12/16

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