Lazada Questions & Answers

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I have ordered MENOW KISSPROOF but I have received MANKNIS KISSPROOF (fake version of menow kissproof!) instead! I thought genuine ang products na inaadvertise nyo sa site nyo! I want to return this product and I want a refund.

asked by Erika G. on 7/11/16

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On a site designed to offer constructive criticism, why can Lazada do no better than roll out robotised replies to any complaint or positive feedback.
What if lazmall item got cancelled because of seller? What will lazada do if buyer wants to buy the exact same price when he bought the item?
Can I refund my money because the seller refuse to send my order and do ask again for another payment,! It's really frustrating,!! 13k worth of item,
Ordered an item n paid w/ credit card. It's already 1week past d delivery time. IWant to cancel order bt unavailable anymre. What can I do to cancel?
Good day! i just wanted to ask that why, when I print my shipping label the price for COD don't appear? Will you please help me? Thank you very much
What can i do to cancel my order and its already shipped?
Yung enorder ko sa hindi tugma sa enorder ko na item, may kulang pa. Ngayon nag message ako sa customer service hindi naman nag re reply.
How can I chat with a live Lazada agent?
Why i haven't yet receive any updates in my order the last time i checked it was already packed
Can I order from US using my debit card?

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