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i have return an item to lazada..today i received a message that the "refund order has been processed.please check the e-mail from voucher.cs@lazada.com for details of voucher."where can i find this e-mail?please help

asked by Sharon C. on 2/12/17

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On a site designed to offer constructive criticism, why can Lazada do no better than roll out robotised replies to any complaint or positive feedback.
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How can I chat with a live Lazada agent?
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