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Lazada Questions & Answers
1,610
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
answered in 1 day
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Question:
Placed an order on dec.2 .#336833689 gusto ko lang po ng update ksi need ko na ung item ..wala pa po kasi akong natanggap na call or txt sa courier .sold and fullfilled by lazada po ung item na order ko po .tia email: vincentb690@gmail.com cp#: 09755512692
Question:
How long does it take a refund to be received? as i was notified of my refund coupon last nov. 25, 2016 but until now i haven't receive any email yet? and, i also have a refund from hello pay as my order wasn't delivered instead notified me for refund, could you please help me follow up for these?
Question:
Hi po. gusto ko lang magtanong. kasi nagpaplano ako na bumili ng product from lazada pero nagd-doubt ako kasi yung product description is confusing doon sa picture posted ng item. yung ukelele kasi sa picture ay color mint green so i expected na yun ang makuha ko, pero sa description kasi ay green ang nakalagay tapos yung isa naman ay blue. can you clear it out? salamat!
Question:
Hi, na decline po yung order ko #316638699 and i already paid via hellopay 7eleven wala po akung bank acount paano ko po makukuha ang pera ko please reply
Question:
Casio protrek prg-240-1 (black) with order number 363195999 is still in the verification process? please give an update, nung november 22 pa to
Question:
How to file complaints for lazada. you've deducted the amount in my paypal account and thats around 4900php. the order was cancelled,said itw as automatically cancelled then why the hell i dont have the refund yet?i want my monwy back. i will file a complaint if this is not given to me next week. i assure you that.
Question:
Nag order ako nung nov 27 ng 3 items, kahapon dumating na yung dalawa pero yung isa nasa processing status pa din, pd ba icancel na yun at kuha nalang kami ibang items?
Question:
Hi may mga items po ako inorder sa lazada then its already mark as delivered on status pero wala naman po dumadating na items pa sa akin. baka pwede naman po paasikaso or pa track kung saan na yung item na nawawala. my order number is 331443369 package contains 3pcs 77mm nd2 nd4 nd 8 nuetral density filters for canon
Question:
Helloo there! may i ask if it's possible to purchase outside philippines? israel is my location. or perhaps perhaps to buy it personally instead of online? thanks!
Question:
Hellopay did not gave me back my refund please help me
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