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Lazada Questions & Answers
1,610
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Here’s what consumers have asked with answers from Lazada staff and previous consumers.
52
questions answered
15%
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Question:
Meron po kasi ako na cancel na order dahil wala yung preferred color. i was looking kung magkano na babayaran namin since cash-on delivery yung orders pero ganun pa din yung total. paano po pag dumating yung products? kung ano yung nakalagay sa overl-all total (including the canceled order) pa din ang babayaran ko?
Question:
I did not received an confirmation!
Question:
Dont receive sms for verification of my order 358775176
Question:
Bakit pag mag proceed na ako ng checkout para sa order ko di makapasok ang email ko? tama man nilalagay ko. dati hindi nmn ganyan sestema nyo paki ayos po. maraming slamat.
Question:
Hi lazada, i would like to cancel my order sana. kakaorder ko lang kahapon, pero di ko alam kung paano icancel. dalawa kasi inorder ko, tracing light pad and yung tourmaline ceramic. sept 15-17 pa daw makukuha yung order. kasi from abroad pa daw po yung tourmaline ceramic. but need ko na po kasi yung tracing light agad agad. so, naisip ko po na icancel yung order then iorder ko nalang po ng hiwalay. but i don't know po if napasok na po siya sa credit card ko. here's my order num #328349176. thanks. i hope mahelp niyo po ako sa problem ko.
Question:
The status of my order is shipped but no tracking number given, how do i know my tacking number?
Question:
Gusto ko i refund yung kirkland vitamin c na inorder ko. kasi nalaman ko na fake pala ito base na rin sa na search ko online on how to spot a fake kirkland vitamin c. sobrang dismayado po ako akala ko ay maganda mag order sa lazada kasi may buyer protection. i thought talagang walang fake pero disappointed tlga ako. i want a refund. ilang days po maibabalik pera ko? pls reply salamt
Question:
Hai lazada,, mag oorder sana ako ng item na exclusive lang sa lazada,, wala kasi sa mga sm kaya mapipilitan akong eorder sa inyo ang item nato,, tanung ko lang pag na recieve ko ba ung item pwd ko bang echeck muna bago ko bayaran kahit pa naka plastic sealed pa ito?,, kasi ayokong magsayang ng oras sa inyo, dahil i heard a lot of negative reviews about your company lalong lalo na sa pag refund at pag change item,, naku! 2-3 months pa bago mu ma recieve ang refund mu,, nu ba yan,, wala akong magagawa din dahil gusong gusto ko talaga yan item na yan at dahil nga wala sa mga sm mapipilitan akong mag order sa inyo,,, pls i need your reply within 24 hours! thanks
Question:
Hi ask ko lang paano po nalalaman kung tlga ung item na pinadala ay tama at hindi pinalitan? at kung original po ung item nyo thanks ito order number 331856776
Question:
How to cancel shipped items po? i was about to cancel po my orders but it too late. help
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