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Lids Questions & Answers

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Here’s what consumers have asked with answers from Lids staff and previous consumers.

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Question:

Why did lids not embroidery my hat at the store

Question:

How long does it usually take to move from the processing stage to being shipped? i placed an order a week ago and it still hasn't been shipped.

Question:

Have you ever gotten a complaint about a counterfeit jersey?

Question:

I ordered from lids.ca on may 11 and i got an email saying "thank you for your order! our team is processing it now and we'll send you a shipping confirmation once it ships." but till now i still havent gotten an email confirmation please help.

Can’t see your question? Ask to get answers from the Lids staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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