LightInTheBox
Questions & Answers

You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.

I got my money back full amount. It took me almost amount.
But please read my update review, then you have more information.

Don't know what is 'payment verification', but i did it via paypal. Initially paypal said they couldn't help because the seller communicated via my personal emal. So i kept calling paypal nad they sent the seller few strong emails. I still didn't get any money back. By this time it already has been a month. Eventually i rang my bank and explain the situation and told them that they have confirmed receipt of goods and promise of refund. My bank put the money in my account on that same day. Few weeks pater this company also refund it via paypal :))

I did get my money back but it really took some effort and about 2 weeks.

Took me 40 days and DAILY emails, and eventually did get money back, with the help of an official paypal dispute. Hope this helps, and hope you get sorted.

I never got my mony back! No way you get your mony back

Dear all
I tried to A. The Q but no way to find out the right or intuitive method to answer, clicking the button ANSWER i have simply got a page with unformatted name of the user that placed the question.
Can you help on this?
Cheers
Francesco

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Yes. After 7 to 10 days. Lied to say that order was shipped but no order was received. Waited more than 2 months so requested refund instead. Order was placed Jan. 18.

They finally sent the 2 dog collars I was missing so I never had to ask for my money back. I have not dealt with them again..

After 2 months, I finally received the product...