Hello Dawn,

LovelySkin.com is owned and operated by a licensed dermatologist and cosmetic surgeon and we are an authorized retailer of all the products that we carry. We take the authenticity of all of our products very seriously. We are affiliated with a dermatology practice, medical spa, and research study clinic and have our own flagship retail store and distribution center in Omaha, NE. As such, we guarantee that you will always receive authentic, fresh and high-quality products from us.

As per our return policy, we do allow three individual items to be returned or exchanged in any 365-day period within 30 days of the purchase date. Our Customer Care team can help you with processing your return. Please contact our them by emailing customercare@lovelyskin.

Thank you,
Marie with LovelySkin