Lyst

I ordered through Lyst but the partner boutique that shopped was Baltini.
The heels arrived used and with silicone inserts in it! The red louboutain soles were all scratched.
I immediately the same moment I opened the package wrote an email with photos to Lyst customer service. And I wrote to baltini too. Long story short - They refused to give me a return label and said that shoes were sent in new condition.
They asked me if I have a video of opening the package as a proof. What? Why would someone do that. How often do you make videos of opening your packages.
I will never order from Lyst of Baltini again.

I received my glasses. At first I was concerned about being able to have may prescription put on them. There is no need for concern, I am able to do just that. I saved a lot of money buying my frames off of Lyst.com and having my prescription put in myself. I can't wait to get them back with the new lenses.

They take your money before checking if they can source the goods. In my case they could not and l am £150 out of pocket. Whether l get it back remains to be seen but thank goodness l used a credit card with some form of protection..

I love going Thru Lyst to find beautiful clothing st various sites. You can find the same clothing but sold by different retailers and some offer more discounts for an identical item. Very happy that I found the site

I bought a jacket that was being promoted with a 20% sale thru Lyst. Transaction was successful. Lyst canceedl the sale and informed me that the price is higher now so they will not honor it even though my transaction was made and confirmed within the sale period.
Lesson will only use them to research. Will buy directly. Who needs this headache? See attached confirmation.

Lyst takes your order, and then declares that the return policy is up to the suppliers that they choose. When a mislabeled product was delivered [wrong size- see picture of two US ladies size 7 shoes], the supplier [*******@theeditldn.com], said they have a "no return" policy and we should have read that on their website. I guess we are supposed to be psychic and know from whom Lyst will be placing their order before Lyst places their order? How could we read the return policy if they don't tell us with whom they will be placing the order? We apologize for not being able to see into the future. Got F*&#@d for just over $200.00 US. Donated the shoes to charity. Only gave 1 star because "0" was not an option.

What is better than saving time. Time is so precious these days. Now whenever I am looking for clothing, shoes, costume jewelery, etc. on line. I go right to Lyst where I find the best price and all possible options (sizes & colors) for what I need. I LOVE LYST!

Don't rely on this site to find the best price. I did then later did a random search and found it goes better price.
Also, this site keeps telling you about the items far after you bought it through their site.

I purchased a Prada handbag from Rhubarb & Lemon, and they sent me an obviously fake bag. They weren't even trying to hide it. The hardware on the bag was two different colors, one of the emblems was glued on upside down, and speaking of glue. The PRADA was glued on uneven, and you could see the glue under the letters. Rhubarb & Lemon then gave me the run around until they totally ghosted me and then Lyst gave me the run around and then ghosted me. I have currently opened a case with my credit card company. Stay far, far, far away from these two companies!

I ordered a pair of shoes and I got an order number with a DHL tracking number, called DHL and was told I item has not gotten to them. I paid over $600 for the shoes and I wonder why give me a tracking number when the shoes have not gotten to the shipper.
Still on the issue

My experience shopping with Lyst is the worst ever I made a order on Monday never got any confirmation email or anything I reach to Lyst customer support never got any response from them for 4 business I end having to call the bank and cancel the order it was worst experience ever ordering online never again don't order from this site!

I bought my hoodie by Ksubi just last week. Item arrived very quickly as it was DHL Express. Item had a HOLE in it. A giant hole next to the draw strings, keep in mind this was a $140 brand new sweatshirt. I contacted both parties, and Lyst just keeps pushing responsibilities to the 3rd party seller "Nubian", and the 3rd party seller refused to do anything even after seeing the photos of the damaged item. They just said sorry cant do anything about that. They literally said it wasn't an issue to their team. BUT Lyst did reach out and take care of me. I wasnt 100% satisfied with the actual result but I am grateful for any kind of help as I know its not their fault but actually NUBIANs fault. Thank you lyst for making it right.

I adore these shoes, all the L D Tuttle designs. Seems as if there's no standard for sizing though. I returned the shoes, unable to get them on even with a shoehorn.

I am doing everyone a favor by writing this review. If you are an online shopper, DO NOT buy anything from Lyst.com. The company allows retailers on their site like Stefaniamode.com that makes it very difficult for customers to return items.

I bought a pair of Vetements Levi's jeans for $880 USD. The color posted on the site was different. I reached out to both companies Lyst.com and Stefaniamode.com the same day that I received the jeans, letting them know that I wanted to return the jeans. It took two weeks for me to receive a response and an authorization to return the jeans, only after having to send them pictures (just to make it more complicated) proving that I had the item. In addition, it cost me $170 USD to ship the item back the jeans to Italy and I had to insure the package as you can't trust companies/sites like these.
I will write more reviews in any possible site about this site and the retailer and spread the word through social media, so if you are reading this please do the same and save others some money and the hustle.

I have tried multiple times to return my coat. I explained getting the runaround Through emails back-and-forth. Waste of time, beware

I buy one item with secret salad and I pay £150 and I have not received the product lyst not answered to help me I'm very disappointed I'm not going to buy more from this company with lyst

I placed an order on lyst and I'm still waiting for it, I've already paid, on royal mail it appears that it hasn't even been sent to them!

I paid to ship, a Y-3 shirt in the normal size I wear and it was huge. Then had to pay to ship back! I'll never order from here again

Don't buy on them. They care more for their money than their costumers.
Unprofessional. Don't waste your time and money.

Where's my order I never received that was purchased in September I was tracking my order to no avail

I bought a Tara Jarmon dress on Lyst.com, the dress came in huge and so I had to return it.
Instead of returning it to Lyst I had to return it to France to Tara Jarmon.
Tara Jarmon wanted it in the same packaging and lots of paperwork due to customs. It was not an easy return but I took it to my local UPS store and they helped me with it as it was shipping DHL. I did not have to pay for the shipping.
So a month goes by and no refund. I start to get concerned as this is $535. I contact Lyst.com and they say I have to
Contact Tara Jarmon in France. So I get on the Tara Jarmon website and fill in their inquiry form. I did hear back from them only to have them say they had never received the dress.
Back I go to the local UPS store and they give me a print out of the DHL tracking of that package which showed it was delivered and they had had it for over two weeks and it even had the time of day it was signed for.
Back to Tara Jarmon with the proof and I send it to them and after a few days they get back with me and say that they will send the refund.
So I wait and wait and they don't send the refund so I contact Lyst.com and the person emailing me says that Tara Jarmon never got the dress. So I send them the DHL paperwork and then after a few days they respond with we will forward this to Tara Jarmon.
So I wait and still nothing. So I start filling out the form in the Tara Jarmon website daily trying to get them to tell me about my refund.
I go back to my original payment of $535 and notice that Lyst.com did not withdraw the money. It was a Swedish company named Klarna.
So Lyst does the enticing, Tara Jarmon provides and Klarna does the banking.
So now I am back and forth with Klarna.
Bottom line, I did finally get my money back. Would I ever deal with Lyst.com again? No way!

Hello
I still had not received an item I ordered 3-4 weeks ago
Please inform me where is my item and when I ll het itthank you

I ordered the YSL blaze sunglasses from lyst on March 8,2023. Which indicated PREORDER for April 23, it would be shipped from EYE WEAR CLUB which I realized it's a scam site. I haven't recieved my order and it's now May 3... I reached out to lyst customer's service several of times and I reach out to EYE WEAR CLUB several of times and still I haven't recieved no tracking information or I still haven't received my purchase. I finally received an email a few days ago from Mon bolante from lyst customer's service to speed up the process to receive my purchase and still i haven't got my purchase. Then Anna pelay from EYE WEAR CLUB emailed me saying that my item will be shipped but still I haven't got anything. I emailed her back again for her to tell me that I have to wait until July 23 to recieve my purchase and this all a scam and for lyst to sponsor a scam site is not right or professional at all. I will report lyst and EYE WEAR CLUB to the better business bureau and I will report this matter to my bank navy federal and file a fraud dispute to get all of my money back! I'm very disappointed and I know to never order nothing from LYST or EYE WEAR CLUB NO MORE!